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on 12-07-2018 19:53
Solved! Go to Solution.
Accepted Solutions
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20-07-2018 14:04 - edited 20-07-2018 14:06
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20-07-2018 14:04 - edited 20-07-2018 14:06
Hey @NigelBasEssex, @Owain, @Jane, @Cavlady!
I know I've been dealing with some of you via PM but I've had an update that should apply to all of you.
If you've waited the 2 weeks but not received an email about this offer you can go to this link - https://www.netflix.o2.co.uk/
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
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12-07-2018 20:01 - edited 12-07-2018 20:04
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12-07-2018 20:01 - edited 12-07-2018 20:04
@NigelBasEssexIs it this one?
If so..this is how it works
How it works
- Provided you took out or upgraded to an eligible tariff, you will receive a leaflet at about the Netflix offer. This leaflet will let you know that you’ll receive an email 14 days after you’ve received their device, or after the ‘change-of-mind’ period.
- Once you receive the email, this will contain a link to a redemption site.
- You click on the link and enter your O2 mobile number (this may be pre-filled, but if not, enter it here)
- Once your O2 number has been entered, you’ll receive a code to your mobile device that you then must enter into the redemption site when asked.
- At this stage, you click on ‘Redeem’ and you’ll then be directed to the Netflix site.
- If you’re new to Netflix, you’ll need to register on the Netflix website. If you’re already a Netflix customer, you’ll just need to log in.
- You will now have either a £47.94 credit for 6 months or £95.88 credit for 12 months, depending on the tariff you chose.
Veritas Numquam Perit
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on 12-07-2018 20:39
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on 12-07-2018 20:39
If you have any problems, send a private message to @Martin-O2 as he's helping someone else out with it currently.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 13-07-2018 09:21
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on 13-07-2018 09:21
Thanks for jumping in on this one @Cleoriff, @MI5!
@NigelBasEssex How are you getting on? Are you still having issues with the Netflix offer?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
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on 16-07-2018 14:27
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on 16-07-2018 14:27
Hello
Also apologies for jumping in but i wondered if it was taking longer than the two weeks they said it would.......
Thanks
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on 16-07-2018 16:37
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on 16-07-2018 16:37
No worries @Cavlady! When was it you upgraded or took out a new contract?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
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on 16-07-2018 16:50

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on 16-07-2018 19:22
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on 16-07-2018 19:22
Have faith in @Martin-O2, he walks on water
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on 17-07-2018 17:33
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on 17-07-2018 17:33
thanks @jonsie!
@Cavlady OK no problem. I'll need a few details to look into this so I'll drop you a quick private message so we can talk further.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
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on 18-07-2018 17:35
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on 18-07-2018 17:35
Hi,
I'm having the same problem, signed up to a new SIM only tarrif on 27/06, and received the SIM the next day, along with a little card saying I would get an email from O2 14 days later with the instructions to get the 6 months Netflix credit, but haven't had anything from them. I've checked the spam folder and everything obvious like that!
Could anybody advise what I should do or where I could chase this up?
Thanks,

