Solved: How long does it take Open

Pinklily · ‎12-09-2018

I have supplied my pay slip and all other detail last week. I was told it might take 3 days to get the discount applied. But it has now been more than 7 days

Arlene Huggins

jonsie · ‎12-09-2018

Check with customer service but it's usually applied to the 2nd bill seeing as the first bill is almost immediate.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎12-09-2018

Check with customer service but it's usually applied to the 2nd bill seeing as the first bill is almost immediate.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎12-09-2018

@PinklilyCommunity guide here about O2 Open should you wish to check anything out?

https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...

Veritas Numquam Perit

MI5 · ‎13-09-2018

Have you received confirmation that you have been accepted?
If not, you need to chase them up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎13-09-2018

Hi @Pinklily, how are you getting on with this? There are some useful suggestions above, let us know if any of them help and if you find out anything more about your discount

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

Pinklily · ‎15-09-2018

I still haven't received it and just discovered I am not eligible for the netflix deal either. So much for staying loyal to 02

Arlene Huggins

Pinklily · ‎15-09-2018

Why do I have to chase them up I provided my pay slip etc and they said it would take 3 days.
Last time it took about 10 mins 2 years ago

Arlene Huggins

Cleoriff · ‎15-09-2018

You will have to persevere with CS @Pinklily.

Sorry but your request to O2 comes at the time they have just released the latest iPhone and I expect they are overly busy with that. I know that's no excuse, but probably the reason

Veritas Numquam Perit

Pinklily · ‎20-09-2018

Still have not received confirmation,maybe I should reapply. But where did my payslip details go to, I hope Ihaven't been scammed, it is nearly two weeksnow

Arlene Huggins

MI5 · ‎20-09-2018

Send a message to @EmilieT for help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

How long does it take Open

Re. Telephone number (REMOVED)

Redeem extra

2 SIMS on same number/contract?

Bills

Disney Plus Premium for 7.99 / month ?