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Phone stolen

Kateelisabeth1
Level 1: Joiner
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Good afternoon,

 

I am writing to say that my phone has been stolen and I don’t know what I should do! I’ve reported it as stolen to the police but I don’t wanna keep paying it if it’s been stolen. 

please help

Kate Offler 

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MI5
Level 94: Supreme
  • 145831 Posts
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@Kateelisabeth1 

Guide here Guide: Lost or Stolen O2 Device? - How to Report it 

Unfortunately you need to pay O2 for it or claim off any insurance you may have.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

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MI5
Level 94: Supreme
  • 145831 Posts
  • 635 Topics
  • 28021 Solutions
Registered:

@Kateelisabeth1 

Guide here Guide: Lost or Stolen O2 Device? - How to Report it 

Unfortunately you need to pay O2 for it or claim off any insurance you may have.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 2
142 Views