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Phone stolen

Kateelisabeth1
Level 1: Joiner
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Good afternoon,

 

I am writing to say that my phone has been stolen and I don’t know what I should do! I’ve reported it as stolen to the police but I don’t wanna keep paying it if it’s been stolen. 

please help

Kate Offler 

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MI5
Level 94: Supreme
  • 147706 Posts
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@Kateelisabeth1 

Guide here Guide: Lost or Stolen O2 Device? - How to Report it 

Unfortunately you need to pay O2 for it or claim off any insurance you may have.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147706 Posts
  • 639 Topics
  • 28347 Solutions
Registered:

@Kateelisabeth1 

Guide here Guide: Lost or Stolen O2 Device? - How to Report it 

Unfortunately you need to pay O2 for it or claim off any insurance you may have.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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