Bill Analyser - No access to individual invoice

[Exporting2024]

When I click on Bill Analyser it loads fine however when I try to drill down to individual mobile numbers it loads for a split second before then taking me back to the log in page.

I am trying to get invoices but I am just going around in circles. I have tried using different web browsers, also deleting my cache and trying a different device. Can someone help me with this please?

I have contacted O2 now 3 times on the phone "Dennis, Roxy and Anna" and its still unresolved as each O2 agent finds an excuse to get off the phone.

Any help greatly appreciated.

[madasaf1sh]

@Exporting2024 

There is nothing anyone here can do to help, as we dont have access to accounts, and not many of us customers have had used the business portal..  And I have just tried ours at work and it works fine, so it could be an issue with your account.

I would try and contact o2 via socials (Facebook and Instagram) and seeing if they can see what the problem is, or if you have one contact your account manager Guide: How to find help & contact O2