Change address on my business account

[unknown3]

Hello 

I want to change my address on my account but there is no obvious way to do this on the website and the app directs me to the website.  Where is this option ? I have tabbed through all the business account pages and spent 60 minutes on hold to the 02 helpline and am no further along...

[Cleoriff · Accepted solution]

@unknown3 

You need to ring business on 8002

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

[MI5]

@unknown3 

Have you logged in here https://www.o2.co.uk/business/myo2business ?

[AdamWatts]

It's actually diabolical that we need to call to do this!!!

[madasaf1sh]

@AdamWatts 

Sorry to say this is always the way with business accounts, most vendors are backwards, and its more form filling or calls than apps or websites... 

Dependent on how many lines you have you can always try o2daisy and see if they can help, or speak to your account manager if you have one.