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My O2 app not working

Gormolius
Level 1: Joiner
  • 1 Posts
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Registered:

When I try to log on to MyO2 on the app I get the following error:

 

('code": "PERMISSION_DENIED", "message": "Access to the requested resource denied by WAF"}
 
Anyone know a way to resolve?  Tried reinstalling and it persists.
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madasaf1sh
Level 78: King of Kings
  • 12242 Posts
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Registered:

@Gormolius 

 

You need to contact o2, as thats an error with your account and access permissions, such as trying too many times.

 

 

Call the on 202 from your o2 phone or 0344 809 0202 or just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12242 Posts
  • 73 Topics
  • 3254 Solutions
Registered:

@Gormolius 

 

You need to contact o2, as thats an error with your account and access permissions, such as trying too many times.

 

 

Call the on 202 from your o2 phone or 0344 809 0202 or just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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