cancel
Showing results for 
Search instead for 
Did you mean: 

My O2 app not working

Gormolius
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

When I try to log on to MyO2 on the app I get the following error:

 

('code": "PERMISSION_DENIED", "message": "Access to the requested resource denied by WAF"}
 
Anyone know a way to resolve?  Tried reinstalling and it persists.
Message 1 of 2
286 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 68: Extraordinaire
  • 5866 Posts
  • 32 Topics
  • 1920 Solutions
Registered:

@Gormolius 

 

You need to contact o2, as thats an error with your account and access permissions, such as trying too many times.

 

 

Call the on 202 from your o2 phone or 0344 809 0202 or just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 2
275 Views
1 REPLY 1

madasaf1sh
Level 68: Extraordinaire
  • 5866 Posts
  • 32 Topics
  • 1920 Solutions
Registered:

@Gormolius 

 

You need to contact o2, as thats an error with your account and access permissions, such as trying too many times.

 

 

Call the on 202 from your o2 phone or 0344 809 0202 or just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
276 Views