My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9847 Views
  • 1 replies
  • 1 kudos

Resolved! Wrong email

Hi, I've just taken out a new sim only deal with o2 but after placing my order and entering into a contract I've realised I entered the wrong email (missing one letter in my email) I now cant sign In to my o2 account to change my email as the verific...

Resolved! Sony payment

Hello On my bill is stated that I've brought something from Sony. I have no idea what this is about but I never brought anything. Thank you

KINIA by Level 1: Joiner
  • 2100 Views
  • 1 replies
  • 0 kudos

Resolved! My bill

Why is my balance -£184.00

Kyle8 by Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos

Resolved! Phone bill

Hi, I was wondering if you could help me as I’m in a bit of a situation. I’ve changed jobs and waiting to be paid my first pay check, my phone has been cut off and someone advised me about a “promise to pay” scheme. I was wondering if this would be p...

Krista1 by Level 1: Joiner
  • 380 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel my O2 SIM

I wold like to cancel my O2 SIM please and I want to keep my phone number

Tiff1 by Level 1: Joiner
  • 367 Views
  • 1 replies
  • 0 kudos

Resolved! Swapping pay as go number on new monthly sim

i have just got my daughter a monthly contract sim card in my name but cant seem to swap (keep) her pay as go number iv got pac numbers but still no joy

Craig79 by Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos

Resolved! Signing in

Can't sign in to my o2 account since I renewed my contract 

Eric3 by Level 1: Joiner
  • 358 Views
  • 1 replies
  • 0 kudos