Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Help! I have to keep my data roaming on in Singapore as part of the government track and trace (a legal requirement). In one day, I already have a bill of £45. How can I avoid this level of charge?
Hi, I've filled out the keep my number sheet but I get an error message. I've just got a new contract but want to keep my old pay as you go number.
Hi there I have a SIM only monthly contract for XXXXXXXXXXXXXX I would like to terminate this contract because the handset (Purchased a Sony) is faulty and I have found a deal with another provider. So I am giving notice for termination. Richard Beck
I recently moved country and cancelled my contract with O2. They have sent me a final bill that I need to pay, but I am unable to log in. When I try to log in, it requires me to verify it is me by receiving a text message, however I cannot receive th...
Hi my phone contract has came to an end and I would like a sim only. I have chosen the £20 deal that I would like to go ahead with, however I am confused by something. It says “Each year your Airtime Plan will be increased by the Retail Price Index (...
Hey I’ve requested to order a phone on Monday 14th feb for a iPhone 13 pro max. I still haven’t got a email but you have taken the deposit money. So I’m confused what’s going on with my order and if it’s been accepted. It says 48hours but it has been...
Hello i wanna ask why iam psying £50 when i only meant to pay £26
What is the number so any unanswered calls go to 901
I have had a mobile contract with O2 for many years. It is a minimal basic contract (about £9 per month) as I am a very basic user.However my new package with Virgin Media includes a free sim card "unlimited" which I would like to use as I then could...
Hi My name is Luis, telephone No xxxxxxxxxxx, And on Monday the 7th of February 2022, I received an abusive call, I would like to know if I could get acces to the audio call, Its important for working legal reasons , I have the N0 from the call was m...
