Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I have had this a few times now, I'm reading the O2 Community and then click on the "My O2" link at the top of the screen. The resulting page then keeps flashing "This page isn't working" with an error "too many redirects". Using Windows 10 / Microso...
When I logged into my online account on the "My O2 products and services" page it showed the details of my phone - "Iphone 4" below my phone number.I changed to an Iphone 6 about 2 months ago and it doesn`t show any device details at all now. Iphone ...
I have 2 pay monthly phones that are managed on my02. I’ve recently got a payg phone for my daughter. Can I add that to my02 so i can manage it through the same app as mine
Can’t someone from O2 please let me know why I can’t make or receive phone calls????
So last night I ordered a PAYG phone from O2, & everything appeared to have gone ok (hoorah) This morning I’ve woken up & I can’t access my online account, apparently the password has changed. Whether or not this is related to the order I don’t know,...
I received a text this morning from O2UK saying "We are sorry, but this number isn't right. Check that it starts with 07 and is 11 digits, and try again. Or call us on 2202 for more information."I haven't tried contacting them and my number is correc...
I just upgraded to an iPhone Xs today, however in the My o2 app the ‘name’ of my tariff (underneath My O2 at the top of the app) still says iPhone 8.I realise this is a rather small nitpick but I have to admit it bugs me. Any chance of a way to chang...
I changed my email address. My account said it is sending me an email to confirm address. Email not received. Rerequested several times. No email. Repeated change of email address, still no email received. Yes my email address is spelt correctly!
I tried changing my direct debit bank details but it will not let me change the account holders name.
Every time I exit the app then when I want to get back in then I need to login again? Anyway to always stay signed in?
