Hello, I lost my phone in Greece at the end of March.
I wiped it, blocked it with O2 and reported it and put an insurance claim in.
my insurers have asked for confirmation of the phone, it’s purchase via a receipt and an official O2 letter with the IMEI number on it. How do I go about getting those things as they aren’t available via my02
thanks in advance
Solved! Go to Solution.
You need to ask O2 for a standard insurance letter.
You cannot download everything you need in one place yourself so needs a call or contact with customer services.