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Disney+ for one month

Gizasmum
Level 2: Apprentice
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When I renewed my SIM only contract in June 2022 for 2 years I also got 3 months Disney+ included. This is due to end next week on 20th Oct and I stopped the Auto-renewal immediately. We'll only use it to watch the first 3 episodes of the last section of Season 11 of The Walking Dead. I need to take it out for a further one month to allow us to watch all the remaining episodes (5) after the expiry date. I'm quite happy to pay the £7.99 for a month - I haven't watched it for 11 1/2 years just to miss the last few episodes! To fit the 5 episodes in to one month I need to have a break for a week or so before. I take it that I can just renew this for the month via either O2 Extras or via Disney+ direct?

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Bambino
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Bambino
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@Gizasmum See this guide: Guide: Adding and removing O2 Extras - O2 Community

I DO NOT WORK FOR O2



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Gizasmum
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So if I switched my auto-renewal from off to on before the expiry date (20th Oct), would I be able to get the one or two months for £7.99 or would it be £7.99 less £2 credit from O2? I have no intention of taking out a 6 months contract for Disney+

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Bambino
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@Gizasmum This is a customer community. We have no access to individual accounts. You need to speak to customer service to discuss your issue.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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