on 15-10-2022 16:59
hi there im just wondering if anyone could please help me and tell me how i can find out if i have phone insurance thanks
Solved! Go to Solution.
on 15-10-2022 17:20
If you are on Contract, it will be on the receipt for your phone, accessible in your MyO2 "My Documents" section from here on the website: Guide: How do I get to the 'Download Bill' page?
For PAYG, it is possible you would have purchased it along with the phone, if from O2, and will be on your receipt if you still have it (e-mail or paper).
Note some house insurance policies also include cover for mobile phone accidental loss or damage, so check there if you need to make a claim.
O2 will also be able to send you an Insurance Claim letter, if you reach out to them via Social Media, links just below this post.
Good luck, @freddyboy.
on 15-10-2022 17:20
If you are on Contract, it will be on the receipt for your phone, accessible in your MyO2 "My Documents" section from here on the website: Guide: How do I get to the 'Download Bill' page?
For PAYG, it is possible you would have purchased it along with the phone, if from O2, and will be on your receipt if you still have it (e-mail or paper).
Note some house insurance policies also include cover for mobile phone accidental loss or damage, so check there if you need to make a claim.
O2 will also be able to send you an Insurance Claim letter, if you reach out to them via Social Media, links just below this post.
Good luck, @freddyboy.