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Closing account and number

oklive
Level 1: Joiner
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on ‎24-07-2020 15:09

on ‎24-07-2020 15:09

Once I have returned my phone in the post for a refund, will the number disappear from 'My O2' once they have scanned it in? How will I know when my contract has really been cancelled?

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MI5
Level 94: Supreme
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on ‎24-07-2020 15:12

on ‎24-07-2020 15:12

@oklive 

Yes, it will disappear from your MyO2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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