Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Old number on new phone

Hi just wondering how I change my number back to my old one I’ve spoke to o2 yesterday they said it would take 24hrs it’s been 24hrs still won’t let me change it I’ve turned my phone on and off still nothing

mobile barring

My phone has been barred due to not being able to pay last month's bill I want to hold the barr till payday on Friday but I cant speak to anyone. Please help i don't want my phone being disconnected

Resolved! My O2 not available

Had my new O2 number for over a week now and the my O2 app is still saying it isn't available to me.

Contacting o2 by email/livechat

Hello,I had a query I needed to discuss with o2. My problem is I am deaf and cannot hear over the phone, and I was searching for their contact email address or live chat facility and cannot find one.Does anyone know what this information is? Thanks

Unblock

Hi blocked my phone online as i lost it but now i have found it and forgotten how i did it online now i cant unlock it as i cant remember how i done it online

!!!

Hello, last night I wanted to subscribe to o2, I answered all the questions until I reached the payment method, then I selected the card and it gave me an error, I inserted it again and it gave me an error again, 3rd time I changed the card and paid ...

Resolved! Spending cap

How do you turn off the spending cap

wifi internet phone and laptop

i have 2 phones both with o2 1 has itnternet 1 hasnt i also have laptop with 3 internet 40gb data off a dongle i want o2 internet on phone and laptop not have 3 as am paying 3 lots and 2 providers plus i will get discount i tried sim off my phone old...

View my bill not working properly (again)

When I try and download a copy of my latest bill, I get the error "DASH_ERR04: The account number in the target address is invalid." Seems like something is very broken with MyO2 at the moment as it also offers me a free upgrade, but when I click on ...

Resolved! Suspect text

Hi I've just received a text from O2 saying "welcome home, you're back on O2" obviously presuming that I've been away on holiday, which I haven't.I'm just a bit worried that perhaps someone could be using my account or whatever as I recently had a ha...

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