Have ported number Account still showing my starter number

[DeafGirl]

Hi

i took out a PAYG phone and ported my old number today. However my o2account still has the old number and when I enter my ported number, I get the message that the number is not recognised. Should I wait til tomorrow to make sure everything’s been ported over ok before trying again?

[Cleoriff]

@DeafGirl 

Keep rebooting your phone.

If not sorted by tomorrow, give O2  call on any number in this guide Guide: Coronavirus Community Help and Support 

[DeafGirl]

Many thanks for your help

[Cleoriff]

You're welcome @DeafGirl 

[Marjo]

Hey there @DeafGirl , hope you're having a nice Friday. I just wanted to check in to see if everything turned out fine with your account since you last posted?

Cheers for the advice above @Cleoriff