16-05-2018 11:57 - edited 18-01-2021 15:42
16-05-2018 11:57 - edited 18-01-2021 15:42
Hey everyone,
Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take the time to share positive feedback on their interaction.
We thought it would be great to keep all this positive feedback in one place! For regular members please continue to tag the Community team in any positive feedback posts so we can pass on the feedback and also highlight the feedback to this thread!
We're keeping this thread read only for now so if you wish to leave feedback about customer services please start a new thread here.
We look forward to hearing your stories!
@Martin-O2, @LukasB and @TheresaV
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04-06-2018 16:53 - edited 20-08-2019 10:17
04-06-2018 16:53 - edited 20-08-2019 10:17
04-06-2018 16:56 - edited 20-08-2019 10:18
04-06-2018 16:56 - edited 20-08-2019 10:18
15-06-2018 10:10 - edited 19-08-2019 15:06
15-06-2018 10:10 - edited 19-08-2019 15:06
Thanks @Whitneygrace for sharing how pleased you were with Yusra's help
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18-06-2018 16:00 - edited 20-08-2019 10:20
18-06-2018 16:00 - edited 20-08-2019 10:20
20-06-2018 09:40 - edited 19-08-2019 15:07
20-06-2018 09:40 - edited 19-08-2019 15:07
Thanks @John6736 for sharing your great experience in the Maidstone Shop with the help of guru Adam Oliver
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→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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26-06-2018 11:45 - edited 20-08-2019 09:59
26-06-2018 11:45 - edited 20-08-2019 09:59
Some great feedback for Sujata on the Live Chat team! Thanks for sharing @Miaxo!
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
02-07-2018 11:36 - edited 19-08-2019 15:08
02-07-2018 11:36 - edited 19-08-2019 15:08
Some really nice feedback from @Janetc who received great help from Customer Service, thanks for sharing with us
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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If you'd like to take part, why not register?
02-07-2018 12:08 - edited 19-08-2019 15:09
02-07-2018 12:08 - edited 19-08-2019 15:09
Thanks @Glory1 for sharing some amazing feedback for Meuish from the Business team
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→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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02-07-2018 12:28 - edited 19-08-2019 15:15
02-07-2018 12:28 - edited 19-08-2019 15:15
@Poppysmum shared some lovely comments for Sweety from the chat team - thanks for sharing those with us
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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If you'd like to take part, why not register?
05-07-2018 12:50 - edited 19-08-2019 15:16
05-07-2018 12:50 - edited 19-08-2019 15:16
Shoutout to Naveen in the Chat team - thanks for sharing this with us @JackB
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?