O2 Customer Service/Live Chat positive feedback ar...

Martin-O2 · ‎16-05-2018

Hey everyone,

Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take the time to share positive feedback on their interaction.

We thought it would be great to keep all this positive feedback in one place! For regular members please continue to tag the Community team in any positive feedback posts so we can pass on the feedback and also highlight the feedback to this thread!

We're keeping this thread read only for now so if you wish to leave feedback about customer services please start a new thread here.

We look forward to hearing your stories!

@Martin-O2, @LukasB and @TheresaV

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Martin-O2 · ‎16-05-2018

Some great feedback from @richardwt about the guys over at the Newton Abbot O2 Store!

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Martin-O2 · ‎16-05-2018

@yarders left some kind words about customer services!

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Martin-O2 · ‎16-05-2018

Go Cape Town!! Thanks @darrengf and @Melbox1

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Martin-O2 · ‎16-05-2018

Great job Taz in the Bullring O2 Store! Thanks for the feedback @MiniQuinny!

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→ Just joined the community or thinking of registering? Check out this handy starter guide!
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Martin-O2 · ‎16-05-2018

A shout out for Live Chat! Thanks for sharing @liggerz87

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

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EmilieT · ‎24-05-2018

Thanks @Glory1 for sharing some lovely feedback for the Business Customer Service team!

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EmilieT · ‎25-05-2018

Some really nice words from @Stevemakk for Deborah in the Business Customer Service team!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

Marjo · ‎31-05-2018

Awesome work by Jamaine from the customer services team! Thanks for the feedback @Danniella!

EmilieT · ‎04-06-2018

@Ellyan shared some great feedback for the Pay as you go team with us

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

O2

O2 Customer Service/Live Chat positive feedback archive!