Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
What do people think of this statement? 5G does have a minimum download speed of 20mbps whilst 4G has 1mbps, so it is faster, you'll need to look at the differences to see if 5G does work for you and your device better than 4G as there are pro's and ...
I have 78 gb for £18 per month seems to good to be true also locked in for 24months
£10+ for 1GB of data seems excessive when I have 15GB in my monthly plan at now where near that cost. It feels like a rip off.
I exchanged a cell phone with scheduled delivery, I was disrespected because I canceled appointments to receive the purchase and it was not delivered as scheduled by O2. That's a lack of respect for the consumer.
Looks like the end is nigh for Virgin Mobile starting in March, as they move all Virgin Mobile Customers to o2 Tariffs.. https://www.ispreview.co.uk/index.php/2023/01/virgin-media-uk-confirm-plan-to-switch-virgin-mobile-plans-to-o2.html
I complained many times and nothing happened and then I escalated and someone called and taken the feedback and raised complaint and that complaint got closed by this sms (removing ref number) Hi, its O2. We have attempted to contact you regarding fa...
I would like to express my gratitude to Aidan (hope I spelt his name correctly) who I think is from the upgrade team however his capacity and ability could mean he is from any department. I spent over 5 hours working with 02, being cut off, transferr...
So my upgrade was marked as complete on 06/01 yet I don't have it! O2 dont know where it is either. Anyone else experienced this
To start with Hi, I am at my witts end. I transfered over from Tesco mobile who are having migration issues and we're unable to give me my number ove had for 15 yrs!! Long story short. I've moved over to O2 with the hope history wouldn't repeat. So f...
I changed from EE a year ago and I have to say, I have been mightily unimpressed with your service levels. Let's take phone calls to start with; your bread and butter. Why can't I receive calls from my wife? I get a notification she tried to ring hou...
