Great O2 Customer Service
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on 18-07-2010 15:55
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on 18-07-2010 15:55
I explained the problem (I won't go into it in detail, suffice to say that my battery wasn't lasting more than 10-12 hours even when the phone was not being used) to a guy in customer services.
He agreed that it sounded like there was a fault with my handset, as other customers had reported much better battery life than the 3GS. He has ordered up a replacement handset for me (apparently, O2 keep reserves for exchanges and replacements), and has said that it will be delivered by the end of the week. No questions asked, no excuses, just good customer service.
Thank you, O2.
Now I just have to hope that the replacement handset doesn't have the same problem!
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on 19-07-2010 15:02
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on 19-07-2010 15:02
I have been running "Sinking of the Kursk" on YouTube to try get rid of the last 20%...... it won't go!
Can't wait until I get an iPhone with a battery like that!
8% now!
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on 19-07-2010 15:24
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on 19-07-2010 15:24
Hurry up replacement!
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on 19-07-2010 15:44
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on 19-07-2010 15:44
Mines on 21%.... And it was fully charged at 7.30am this morning.
Hurry up replacement!
Bear in mind this is its first discharge and things should improve, combined with a couple of hours of youtube and internet browsing this morning. This is what you should expect to see.
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On a couple of the nights during this charge I used the Airplane mode to ensure a peaceful sleep, other than that, my settings are as discussed previously.
I have crossed everything hoping that you get a "good one".
af
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on 19-07-2010 15:45
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on 19-07-2010 15:45
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
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on 19-07-2010 15:50
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on 19-07-2010 15:50
af you know you can press sleep and home briefly on the iphone to do a screen capture for that sort of photo.
Cheers for that. I have not read the manual fully, it is so big!
Any other good tips, keep them coming!
This is my first iPhone and after having just mastered Android(the wife's Desire), this is quite different.
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on 19-07-2010 15:52
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on 19-07-2010 15:52
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
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on 19-07-2010 15:54
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on 19-07-2010 15:54
This is my first iPhone and after having just mastered Android(the wife's Desire), this is quite different.
If you've mastered Android then this should be like "smartphone for Dummies!"
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on 19-07-2010 16:00
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on 19-07-2010 16:00
This is my first iPhone and after having just mastered Android(the wife's Desire), this is quite different.
If you've mastered Android then this should be like "smartphone for Dummies!"
On occasion I have found myself looking for the rest of the OS, but I am quite happy with the simplicity.
..... have I mentioned the screen! At last, a screen that actually looks like the adverts.
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on 20-07-2010 12:51
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on 20-07-2010 12:51
I had the morning off, so I've plugged it in and set it up. It's now at home, and it will stay plugged in until I get home later, so that it gets a full charge.
Then I'm going to run the battery down and see what's what. Hopefully it should last more than 12 hours this time!
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on 20-07-2010 13:01
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on 20-07-2010 13:01
UPDATE - New iPhone arrived today @11.30am.
I had the morning off, so I've plugged it in and set it up. It's now at home, and it will stay plugged in until I get home later, so that it gets a full charge.
Then I'm going to run the battery down and see what's what. Hopefully it should last more than 12 hours this time!
I can imagine you reaching for the power socket..... determined to get some charge into before turning it on! I am sure it will be fine.
af
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