on 30-09-2025 13:48
I ordered the iPhone 17 PM a day after the release date. It said “upto 4 weeks” I didn’t mind as I knew I would have to wait before hand.
i checked a few days later and it said “upto 3 weeks” which I thought great it’s coming down. I will get it quicker.
anyways I logged on and no it says “more than 4 weeks”. More annoying when I go onto the o2 website to order the phone again it’s saying “upto 3 weeks”
what’s going on? Has this happened to anyone else? I contacted customer support and all that was said was “you will receive and email with an update” its a bit misleading and it’s as if they are going to offer customers buying a phone now one before myself.
cheers
on 01-10-2025 08:03
@DrGashingtons unfortunately no one can tell you when you’ll receive your phone until it’s been dispatched and no one can tell you when it will even be dispatched, I would not listen to any up to *** weeks, I was told up to 3 by the advisor on the phone who put the order through, my email confirmation stated delivery on the 19th and so did my O2 order tracker online, I received it on the 19th
on 01-10-2025 11:24
on 01-10-2025 11:24
That’s great thank you. Yeah I was getting a bit annoyed that my time went up but the new orders on the website were gonna be earlier haha. Thanks.