on 19-07-2019 12:01 - last edited on 11-06-2020 08:49 by Marjo
Hi everyone,
In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward
If you spot any further issue too, please let us know in the comments!
Current issues being looked into
-These have been reported to the platform provider and are being investigated-
Current feedback being looked into
-These are being discussed with the different teams involved in the project-
Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback
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on 10-05-2022 13:19
on 10-05-2022 13:19
Well the WHD has finished, so guess what, I'm going to close this down and see if I can get back on!!
Veritas Numquam Perit
on 10-05-2022 13:22
on 10-05-2022 13:22
10-05-2022 13:44 - edited 10-05-2022 13:44
10-05-2022 13:44 - edited 10-05-2022 13:44
Here we go. Signed in and this appeared. Two codes sent to mobile. No box to put anything in but note the welcome at the top?
So the code was waste of time @Martin-O2 but to access the forum, I had to go into emails and click on those to get here.
One good thing, camera will now post my pictures or saved snips and the video icon is back. Even so, all a bit of a mess really. No home page at all.
Veritas Numquam Perit
on 10-05-2022 13:50
on 10-05-2022 13:53
on 10-05-2022 13:53
on 10-05-2022 14:22
on 10-05-2022 15:59
@Cleoriff when I login I see the below with a box for the code. If this is missing for you that's odd as a few of us have tried the same thing and all have the box.
This is still being looked into but if you are presented with this screen you should still be logged in. If you paste the community homepage URL https://community.o2.co.uk/ or use a link from an email that should get you past this screen. You can use this as a work around until the issue has been resolved.
Any further changes or different behaviour please do let me know.
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on 10-05-2022 17:28
@Martin-O2 tired what you suggested but didnt work as I was logged out and got that screen shot again as above
on 10-05-2022 19:47
on 10-05-2022 19:47
@Martin-O2
I don't have the code box. Tried 3 times today. 'Luckily' I appear to be logged in as you can see from the image above. I just don't have the home page. I'll try the link you gave in your post but yet again, it's another workaround. Totally unacceptable really.
Veritas Numquam Perit
on 10-05-2022 19:53