cancel
Showing results for 
Search instead for 
Did you mean: 

Forum development & bugs updates

EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Hi everyone, 

 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward slight_smile

 

If you spot any further issue too, please let us know in the comments!

 


 

Current issues being looked into

-These have been reported to the platform provider and are being investigated-

 

  • Kudos and posting box window not working correctly in the blog section
  • New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
  • Read comments stuck in Unread Posts even after being read

 

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

 

  • Various differences between Mobile view and Full view (list here)
  • Size of the homepage header
  • Image in the hompage header
  • Lack of board structure on the homepage

 


 

Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback nerd

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 1 of 1,120
75,627 Views
1,119 REPLIES 1,119

Cleoriff
  • 123128 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

Well the WHD has finished, so guess what, I'm going to close this down and see if I can get back on!!

Veritas Numquam Perit

Girl in a jacket
Message 1021 of 1,120
613 Views

pgn
Level 75: Digital Don
  • 36208 Posts
  • 231 Topics
  • 1604 Solutions
Registered:

@Cleoriff wrote:

Well the WHD has finished, so guess what, I'm going to close this down and see if I can get back on!!


Hopefully, you'll be back in a flash, @Cleoriff 📸

Message 1022 of 1,120
611 Views

Cleoriff
Level 94: Supreme
  • 123128 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

Here we go. Signed in and this appeared. Two codes sent to mobile. No box to put anything in but note the welcome at the top?

Security check 2.JPG

So the code was  waste of time @Martin-O2 but to access the forum, I had to go into emails and click on those to get here.

One good thing, camera will now post my pictures or saved snips and the video icon is back. Even so, all a bit of a mess really. No home page at all.

Veritas Numquam Perit

Girl in a jacket
Message 1023 of 1,120
603 Views

blissgirl
Level 33: Firestarter
  • 7380 Posts
  • 46 Topics
  • 3 Solutions
Registered:

Had the same thing happen to me when I logged in @Cleoriff 

iPhone 15 plus 128Gb light pink (with Vodafone) slight_smile
Message 1024 of 1,120
598 Views

pgn
Level 75: Digital Don
  • 36208 Posts
  • 231 Topics
  • 1604 Solutions
Registered:
Message 1025 of 1,120
594 Views

blissgirl
Level 33: Firestarter
  • 7380 Posts
  • 46 Topics
  • 3 Solutions
Registered:

@pgn  no ducks yet today

iPhone 15 plus 128Gb light pink (with Vodafone) slight_smile
Message 1026 of 1,120
586 Views

Martin-O2
Former Staff
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

@Cleoriff when I login I see the below with a box for the code. If this is missing for you that's odd as a few of us have tried the same thing and all have the box. 

 

This is still being looked into but if you are presented with this screen you should still be logged in. If you paste the community homepage URL https://community.o2.co.uk/ or use a link from an email that should get you past this screen. You can use this as a work around until the issue has been resolved. 

 

Any further changes or different behaviour please do let me know. 

 

Screenshot 2022-05-10 at 14.36.58.png

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 1027 of 1,120
573 Views

blissgirl
Level 33: Firestarter
  • 7380 Posts
  • 46 Topics
  • 3 Solutions
Registered:

@Martin-O2  tired what you suggested but didnt work as I was logged out and got that screen shot again as above

iPhone 15 plus 128Gb light pink (with Vodafone) slight_smile
Message 1028 of 1,120
563 Views

Cleoriff
  • 123128 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

@Martin-O2 
I don't have the code box. Tried 3 times today. 'Luckily' I appear to be logged in as you can see from the image above. I just don't have the home page. I'll try the link you gave in your post but yet again, it's another workaround. Totally unacceptable really. 

Veritas Numquam Perit

Girl in a jacket
Message 1029 of 1,120
557 Views

blissgirl
Level 33: Firestarter
  • 7380 Posts
  • 46 Topics
  • 3 Solutions
Registered:

@Cleoriff  just tired the link doesnt work as I got that screen shot again

iPhone 15 plus 128Gb light pink (with Vodafone) slight_smile
Message 1030 of 1,120
554 Views