Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I called and changed tariffs last week. Was told a new eSIM would be sent and once received to call up and request migration of my number.10.30hrs Saturday I called 202. Was told would loose service for MAX 24hours but ‘not to worry as usually done i...
travelling to thailand end of january, can i use my data there?
Absolutely impossible to request a refund. I left O2 ages ago and was told by an advisor that I would automatically receive a refund if under £5. I've left my DD open, it's more than the stated 30 days, it's only £4.35 but imagine how much they are m...
I want stop 02 sending a text to a contact that I've made an OUTGOING call to. All I can find is how to turn them off for incoming calls. ie a call I've missed? I've seen the 901/*/5/5 option but as I understand it, that's for a call I've missed, not...
My whole family uses the O2 network as no other provider covers my home location. Nearly two months ago our O2 signal all but dissapeared such that we can't make/receive reliable phone calls in our house or in the surrounding area. The mast is based ...
Firstly, if you look at Trustpilot (just one example) DHL's ratings have dropped off the proverbial cliff recently. I have been waiting for a delivery from DHL e-Commerce which is just cycling round with the 'arrived at depot' message, sometimes twic...
I have 2 SIM only contracts with O2 - one of the phones used is an old 3g LG Flip Phone and O2 very kindly sent me a discount code for £100 off any handset to be used by 31st Dec as 3g will end then. However when I attempt to use the code online all ...
Hello. Good afternoon, excuse me, I am writing to inform you that I paid my debt a little late in October but I paid it. And it is supposed that for the month of November you, as usual, would have to automatically deduct the invoice and you have not ...
I've been away from z2 in a metaphorical and physical sense.and am hoping to return I have recently moved to Swindon and live in the SN3 post code area Stratton St Margaret and am shock3d yo find out how poor the O2 service is. The area concerned is ...
When I press the turn on button I can feel it connect but the screen remains blank.
