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Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 49015 Views
  • 213 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 38693 Views
  • 45 replies
  • 6 kudos

14 months of stress and no phone – still unresolved

Hi O2 team and community, I’ve been charged monthly for a phone I never received. It’s been over 14 months now. I’ve been through endless complaints, been ignored, cried in-store from helplessness, and had no access to the protection I relied on as a...

Maf25 by Level 1: Joiner
  • 247 Views
  • 2 replies
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Voicemail icon won’t go away

Recently got a second hand unlocked Doro 6820 phone to replace my 3G Doro model. I keep getting the voicemail notification appearing at the top of startup page. I have checked and there were no voicemail messages. Tried switching voicemail on and off...

Mcc2 by Level 1: Joiner
  • 429 Views
  • 5 replies
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Community Support/Dundee United Community Trust

Hi, I'm part of the Dundee United Community Trust, which is the official charity of Dundee United Football Club. I'm looking to speak with someone at O2 about how O2 could support our community. The Trust works with those who need our support in Dund...

Duct by Level 1: Joiner
  • 351 Views
  • 8 replies
  • 0 kudos

Uswitch Upgrades.

For those waitingThe ability to upgrade on USwitch appears to be back Same goes for Moneysupermarket

Enlli by Level 70: Enigma
  • 646 Views
  • 3 replies
  • 4 kudos

Partially Deaf (older) ladys decision re new mobile phone

Hi if U have reviewed earlier posts I'm trying to decide on a new phone. Ive trialled the Amplicomms M9500 smartphone and Amplicomms mobile 7500 (now 7501?) I could hear the ring & notify.The smartphone( from Hearing Direct) might be good for an elde...

Jenny105 by Level 15: Gaining a Reputation
  • 5943 Views
  • 19 replies
  • 6 kudos