Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Is anyone else getting constant pop ups on the forum, such as this No matter which browser or OS i use they pop up every few minutes... How can I kill the damn things...
Virgin Media O2 reveals scammers’ texts to trick teens out of cash - Virgin Media O2https://news.virginmediao2.co.uk/virgin-media-o2-reveals-scammers-texts-to-trick-teens-out-of-cash/
Just curious if O2 is aware that the web top up page is broken? Specifically when I want to enter my payment details. I can see it remembers my card, but the page automatically redirects me before I can insert the CVV. It redirects to the following b...
Hello, I am in Vietnam and my phone was stolen. I want to report this as stolen and the o2 chat bot has given me a number to call for when you’re abroad. I have attempted to call this number from my boyfriends phone but it is giving and error message...
Transforming our service: How we’re investing to better support every customer - Virgin Media O2https://news.virginmediao2.co.uk/transforming-our-service-how-were-investing-to-better-support-every-customer/
I have been using this for years and its suddenly stopped working. I had to speak to many people at o2 as they didn’t seem to understand what pay to mobile is. They said there is no restrictions on my account. So I contacted Apple, they said that on ...
Ofcom Shames TalkTalk and O2 for UK Telecoms Complaints – Q3 2024 - ISPreview UKhttps://www.ispreview.co.uk/index.php/2025/02/ofcom-shames-talktalk-and-o2-for-uk-telecoms-complaints-q3-2024.html
Try and keep up: O2 brings 5G to the Allianz Stadium ahead of the Guinness Men’s Six Nations - Virgin Media O2https://news.virginmediao2.co.uk/try-and-keep-up-o2-brings-5g-to-the-allianz-stadium-ahead-of-the-guinness-mens-six-nations/
Hi, I started my new contract on 10th January and have still not received an SMS with the voucher code to claim this offer (it is over 30 days now) Are you able to advise when I might receive this please? Thanks
I think we all know this is about right with the amount of complaints on here about poor customer service or closer to useless customer service, time to resolve o2 problems etc https://www.ispreview.co.uk/index.php/2025/02/ofcom-shames-talktalk-and-o...
