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Forum Posts

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 4143 Views
  • 35 replies
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O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
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o2 Joggler Weird problem

I admit it, I like the Joggler, but mine seems to have devloped an odd 'quirk' ... for no apparent reason, mine keeps opening the sports news page on its own randomly - no-one needs to touch the screen, it just does it.Anyone else suffering from this...

Anonymous by Not applicable
  • 936 Views
  • 5 replies
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blackberry & O2

i brought a balckberry 9000 bold november 2008 via the o2 online website throughout january a fault occur where the handset would crash adn go to a white screen. when i contact o2 they told me that they dont deal with repairs to blackberry and need t...

Anonymous by Not applicable
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  • 6 replies
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Glastonbury Coverage - What Happened?

Why was O2's service quite so awful this year at Glastonbury?I understand that the festival is in a remote area where the network is sized for one man and his dog so some disruption is to be expected, but most networks put in additional capacity - th...

Anonymous by Not applicable
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  • 4 replies
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Roaming charges

For those who may be a bit scared of the costs involved when using their phones abroad.http://ec.europa.eu/information_society ... #new_rules

perksie by Level 69: Guiding Light
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  • 15 replies
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O2 rudest customer service

There is nothing ruder than being ignored.I emailed customer service from this site 3 times since 7th December and although I received an acknowledgement number for each not a single reply even when i moaned about being ignored.Do O2 ever reply or ar...

Anonymous by Not applicable
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Caring 02?

My iPhone went on the blink this morning. I took it straightaway to Chippenham 02 centre. Nothing they could do. No loan phones. No interest. No help. Going somewhere else in future. Maybe Blackberry via Vodaphone. They can't be less helpful.JB

Anonymous by Not applicable
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o2 calling abroad

Evening all !My girlfriend is currently travelling through europe and is with the vodafone network. Now, she has vodafone passport which for the next 2 months means she can treat her phone the same as she would at home, ie calls texts etc, all her ca...

Anonymous by Not applicable
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  • 4 replies
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Nokia N97 - 02? carphone warehouse

Sooooooo does anyone know as yet whether o2 will be selling the nokia n97??? I believe they will be through the carphone warehouse but as yet no release date. Why do they do this, doesn't make sense to me!! The carphone warehouse has assured me that ...

Anonymous by Not applicable
  • 1347 Views
  • 12 replies
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premium txt scam

I have been using o2 broadband for over 1 year. my bill is normally between 30-35euro. This month i got my bill it was 65.44 . I thought it was strange because i didnt do anything different to other months . I went to o2 and they told me i had subscr...

Anonymous by Not applicable
  • 999 Views
  • 6 replies
  • 0 kudos