GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Thought I might start a thread where people can post their speed test results when roaming, given last summer's debacle. It's been great for me so far.Was at Prague airport on 22 June 2018 and got 82Mbps up / 25 down on O2 CZ.Now in the city centre o...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
In the rural area BT68 we were left for over a week with no phone/internet service. But they still bill me and cut me off because I'm a few day over due. Recieved neither apolgy or explaination for why service was down or compentsation for interuptio...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
I would just like say thank you to Lindon for dealing with my issue with total professionalism I came off the phone feeling valued you are a credit to the company
My husband and myself have been on an extended holiday. We were overseas for seven weeks on a cruise. We both took our iPhones (mine iPhone 5c, husband's 5s), but made sure data roaming was switched off before we left. Apart from one text that I sent...
After three hours on the phone with O2 today, just trying to upgrade early, being lied to about them waiving the remaining balance on the account, being promised a call back from a manager, I doubt I'll ever get that call back. I'm honestly so angry ...
So I updated to this yesterday. A few improvements due to changes in the android ui. Pallete matching in icons when desktop images are changed. So if you use a sea scene for example. Colours should be complimented elsewhere in the interface . Battery...
I would like to say thank you to Guru Toby, an O2 pay as you go telephone agent. This may come as a surprise since I originally requested for a feedback link which I have just completed but only partially since most of my feedback was based on the se...
Hi I've managed to delete my email address of my phone and can't remember my password either been trying all night can some one help me who do I contact to tell them I've got a new email account thank you
Want to thank Sam and Alison with their advice and help when I took out a new contract with o2. Hope this goes back to them and their managers.
Just called customer service about my deposit refund. Claudine was very nice on the phone and had it processed nice and quickly for me.Thanks again Claudine you deserve a pat on the back
