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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 146 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 45 replies
  • 6 kudos

Cut off !!!

After waiting for 25 minutes I get through, somebody says how can they help and then they cut me off ! So very rude and completely infuriating ! I won't bother again which is what they probably want !

Johnh2 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Spare SIM card for holiday, as a backup

Hi, planning on going on holiday overseas in August, was thinking about getting a refurb phone same as my current one from amazon as a burner phone in case my current gets lost/stolen. Does anyone know if it's possible to order a 'spare' SIM card too...

jfk by Level 1: Joiner
  • 5 replies
  • 0 kudos

Repair quote dispute!

I am absolutely fuming!I took my Z Fold 4 to an 02 store as the screen protector had started lifting along the fold on the large screen, and there was white and black lines running from the top to the bottom of the screen making it unusable. The stor...

Irishbelle by Level 1: Joiner
  • 11 replies
  • 1 kudos

Anyone else have issues with signal?

Everywhere I go lately I just can't get a phone signal. For calls or data. I'm forever having to use people's hot spots just to make calls or message people. Even in the house I'm not getting a good signal. 3g at a push but when I'm checking the netw...

Tasha7 by Level 1: Joiner
  • 1 replies
  • 0 kudos

When does an offer expire?

Hi all, I recently tried to take advantage of the offer with Apple Watches - £1 for a pair of AirPods. I placed the order before the deal cut off (12 hours before), but my order was referred to credit . They did not approve the order for nearly a wee...

Will-N by Level 1: Joiner
  • 1 replies
  • 0 kudos

Call Divert

HiWe have a 'call out phone' that we use out of hoursThis phone is diverted to different mobiles depending who is on call (saves carrying two phones)The problem we have is that when some of us go to bed we turn our phones onto silent and only those p...