Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
On my lock screen, in the top left, I have constantly scrolling text that reads “O2 - UK Wifi Calling”.How do I turn it off? The only soloution J have found is to turn off wifi calling completely, but I use it so regularly that this isn’t a viable so...
So I ordered an iPhone 17 Pro Max, it was upto 2 weeks delivery (still showing upto 2 weeks). However, if I was to order now, it says upto 1 week for delivery. Should I cancel the existing order and reorder or let the current order go through? What i...
How to keep your old number on a new contract
Hiya,I have won tickets tonight for prerelease stranger thingd 5 at Newcastle cineworld, however I have been sent a link which should have had the tickets attached but their is no hyperlink present.I have rang 02 today who said they can only open a t...
Hi everybody,like a lot of o2 customers I recently received the email about airtime price increases. I used this opportunity to explore my options to get a better deal than I was on so contacted o2 on their live chat function. the advisor offered me ...
on monday the 17th november both me and my wife topped up £40 on our respective phones which means we should recieve £4.00 each on our O2 rewards account and it has not gone on. i had £7 on my o2 rewards on sunday the 16th november and adding the £4 ...
I tried contacting O2 today to unlock an old O2 iPhone. They wanted to verify my account. I explained my account was closed yesterday so am no longer a customer so don’t have an account. They asked me a security question anyway as they said I still h...
Hi I got a deal through Affordable Mobiles for an iPhone 16 (£189 upfront) and sim plan with o2; due to the price increase I contacted o2 about cancellation charges, they informed me that I don’t have a device contract and will pay £0 if I leave. I c...
I ordered a Orange IPhone pro max on October 7th but it’s still telling me it’s another 4 weeks I’m really fed up as I’ve already made a large down payment that’s been taken from my account.ive been with O2 for at least 35 years and expect better tha...
I notice that whenever someone sends O2 a negative message on X (Twitter) they get a response saying that “Due to system limitations, they can no longer respond on this platform” This sounds like nonsense to me and is more of a case that they just do...
