on 19-07-2019 12:01 - last edited on 11-06-2020 08:49 by Marjo
Hi everyone,
In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward
If you spot any further issue too, please let us know in the comments!
Current issues being looked into
-These have been reported to the platform provider and are being investigated-
Current feedback being looked into
-These are being discussed with the different teams involved in the project-
Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback
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on 30-07-2019 23:10
on 30-07-2019 23:10
on 30-07-2019 23:13
on 30-07-2019 23:13
It seems ok for me at the moment and hasn't been too bad today. Not super quick but tolerable.
on 30-07-2019 23:14
on 30-07-2019 23:14
OK now- but bedtime.
31-07-2019 07:38 - edited 31-07-2019 07:42
31-07-2019 07:38 - edited 31-07-2019 07:42
From the minute i logged onto the forum this morning (6.45am) it's been running slow. AGAIN.
I timed this one. It took 18 seconds to show it as posted after I pressed post.
The stupid thing was, I checked my emails whilst waiting for it to post, and the email was in my inbox showing it had posted when it hadn't on the forum!
Veritas Numquam Perit
on 31-07-2019 07:48
on 31-07-2019 07:48
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 31-07-2019 08:23
on 31-07-2019 08:23
8.21am and I just got this when attempting to post on another thread. Using my very very fast PC...
Veritas Numquam Perit
on 31-07-2019 08:31
on 31-07-2019 08:31
@gmarkj @Cleoriff @pgn @jonsie
Thanks again for posting on here the times around which you were experiencing slowness! I'll pass them on to the team investigating the issue right away and as soon as we know more about the source of the problem and when it'll be resolved we'll give you a shout here
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on 31-07-2019 09:37
on 31-07-2019 09:37
@Cleoriff wrote:8.21am and I just got this when attempting to post on another thread. Using my very very fast PC...
I got the same at around the same time - 8.30am - using laptop and Chrome.
Seems to be a bit quicker now going from one thread to another and posting in Off Topic.
on 31-07-2019 11:31
on 31-07-2019 11:31
@Cleoriff @Mi-Amigo The platform provider confirmed some issues on their end overnight, which might explain some of the loading bars and slowness you've noticed during that time.
That being said, we still have a more general case open around the intermittent slowness, and they're working on getting to the bottom of it, so all the times you're sharing are very much appreciated!
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→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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If you'd like to take part, why not register?
on 31-07-2019 11:53
on 31-07-2019 11:53