Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hi. How can I raise a complaint via email to O2?
Anyone else encountering this problem on the PC version of this site? custom-community-header-menu.text-01 custom-community-header-menu.text-02 custom-community-header-menu.text-03 custom-community-header-menu.text-04 custom-community-footer.text-01 ...
Saw this on another site and thought it might be a good thing to post here.
Ordered on Monday, 6 days ago, a new device and service. A text message everyday at 430pm about some delays. Can't track the order or use support to find out what's wrong. I feel like there isn't a order but the system is just spinning wheels. Can't ...
i have had no network since 26th Nov 2024 and every time I ring or get in touch with customer support they say it will take 10-14 working days to sort the issue out. I have been very patient and still nothing. customer support say they have raise a i...
O2 have been useless after sending my phone for warranty repair I've had no phone for over a month and nobody seems to want to deal with the situation I've had countless phone calls to customer service I have been put on hold and cut off numerous tim...
a week ago ordered a new phone upgrade said next day delivery it's been over a week now keep getting fobbed off by 02 saying warehouse problem bit since found out this problem has been going on for a long while now absolutely had enough chasing them ...
I changed to a new contract last week and I was supposed to get a call today to help change Sim cards and move all phone numbers to one account. No call received.Went on line to try and live chat and only got a Bot. Rubbish.I called O2 and after 20 m...
Hi O2,I am beyond frustrated with your company, service, website, chatbot and App. I have been trying to get an Esim set up on my new Iphone for nearly 2 months now. I have been pushed from pillar to post with different people telling me different th...
Due to a price increse I would like to cancel my subscribtion. I have 30 days to do so. My numbers has not been active for 2 months. But how do you cancel your contract when your number is down? I have no chance of receiving the text for cancelling?T...
