General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Credit Check Fail

Hi, Just adding my two cents to those who have also failed an O2 credit check recently for reasons beyond them. Recently went to upgrade my 24 month contract (£61 a month) to a new contract for 36 months (£63 a month). Failed initial credit check. Em...

My phone stutters on audio - radio or music or podcasts, whenever I'm on 4G

Hi. My Samsung s22 has poor reception when listening to radio or any music or podcasts. I try having the phone out of my pocket, or taking the cover off, even sometimes in a WIFI area like a cafe. The o2 shop say it's the poor reception - MK43 MK44 a...

30 Government Funded 4G Mobile UK Mast Upgrades Now Live

This looks like particularly good news for mobile users in Wales :- 30 Government Funded 4G Mobile UK Mast Upgrades Now Live - ISPreview UKhttps://www.ispreview.co.uk/index.php/2025/01/30-government-funded-4g-mobile-uk-mast-upgrades-now-live.html

Virgin Media O2 brings mobile coverage to Northumberland not-spot for the first time

Virgin Media O2 brings mobile coverage to Northumberland not-spot for the first time - Virgin Media O2https://news.virginmediao2.co.uk/virgin-media-o2-brings-mobile-coverage-to-northumberland-not-spot-for-the-first-time/ O2 UK Use Starlink to Bring 4...

Virgin Media O2 pledges to donate 12,000 devices to connect people in need in 2025

Virgin Media O2 pledges to donate 12,000 devices to connect people in need in 2025 - Virgin Media O2https://news.virginmediao2.co.uk/virgin-media-o2-pledges-to-donate-12000-devices-to-connect-people-in-need-in-2025/ Virgin Media O2 UK to Donate 12,00...

Need phone recommendations?

Hi allI'm looking to treat my mum to a new phone for mother's day which isn't too far away but I'm struggling to pick a phone for her. She's in her mid 60's and not very tech savvy and doesn't even go online a lot at all she's not on any social media...

DO NOT SWITCH UP

I am posting on here because I feel I need to reach out to others.I am shocked at the level of poor systems that O2 have facilitated for customers who need to complain and your policy surrounding Switch Up. I decided to Switch Up my account because t...

Lte smartwatch to work with pixel

Hi I'm aware the pixel watch LTE doesn't work with O2. However I am wondering if there is any smartwatch that will work with LTE on O2 with a pixel watch, maybe the Samsung one? Thanks

Problem with delivery/upgrade ? Read it !

Hi. I ordered new phone on 29 november. It was upgrade. On monday i took day off to go to shop to collect device - as i supposed to do. There wasnt delivery - i did get at monday 16:20 text message that delivery coming tuesday to shop. I took second ...

O2 Is The horriblest network in the UK!

O2 is the worst network in this country! The constant call dropouts and bad line quality are beyond frustrating. It’s impossible to have a proper conversation without the call breaking up, the line being muffled, or disconnecting altogether. Whether ...