Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 51801 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 39732 Views
  • 45 replies
  • 6 kudos

Sim-swap fraud rises by 1,000%

Thoughts on this one? Personally I hate 2FA, OTP etchttps://www.itv.com/news/20**Personal info**/sim-swap-fraud-rises-by-1000-as-criminals-exploit-two-factor-authentication

Enlli by Level 70: Enigma
  • 782 Views
  • 7 replies
  • 1 kudos

OTP code not being received

I’ve recently joined 02 and had a problem receiving OTP codes from my bank Santander,Judging by the number of other posts, this seems to be a common issue.I was able to rectify the problem by doing a phone reset.

Roy2507 by Level 1: Joiner
  • 717 Views
  • 5 replies
  • 2 kudos

Back of the net: O2 upgrades its mobile network in Wembley Stadium ahead of Summer events

It is probably fair to say that this upgrade is overdue :- Back of the net: O2 upgrades its mobile network in and around Wembley Stadium ahead of a blockbuster summer of events - Virgin Media O2https://news.virginmediao2.co.uk/back-of-the-net-o2-upgr...

Oxonian by Level 39: Midshipman
  • 222 Views
  • 2 replies
  • 0 kudos

Fantastic Agent

I’ve just finished a phone call with an agent who helped me upgrade my phone and I really want to leave some positive feedback. I can’t remember his name unfortunately! He was however fantastic at his job. He spent an hour sorting my new phone contra...

Chatians by Level 1: Joiner
  • 338 Views
  • 3 replies
  • 1 kudos

Nighthawk M6 APN settings

Hi can anybody help me with the netgear nighthawk M6 APN settingsI'm connected to the network but with no Internet and the router is advising me to check the APN settings.I've tried calling the call centre but the agent didn't seem to know what he wa...

Charge to mobile not working

I have been using this for years and its suddenly stopped working. I had to speak to many people at o2 as they didn’t seem to understand what pay to mobile is. They said there is no restrictions on my account. So I contacted Apple, they said that on ...

Nnvark97- by Level 1: Joiner
  • 1206 Views
  • 8 replies
  • 0 kudos