Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I think we all know this is about right with the amount of complaints on here about poor customer service or closer to useless customer service, time to resolve o2 problems etc https://www.ispreview.co.uk/index.php/2025/02/ofcom-shames-talktalk-and-o...
Just been sent this at work, and at first look it looks good and ideal for us as an Enterprise customer or for those Public Sector customers, not so good for SME's thanks to the stupid tariff restrictions Who in VMo2 business thinks these things are ...
Hello All,I am writing this in order to reach out to anyone looking to raise a complaint with O2 for any part of their service through their complaint email complaintreviewservice@o2.com. Upon sending an email to this address you automatically receiv...
Can anybody help? I have the new ultra two and a series 10 Apple Watch purchased from O2. I purchased the data plan for the watches, but I just cannot text once I’m away from the phone. It will not work. After contacting O2 multiple times so many peo...
I bought a only plan, which took too long time to activate, and then they could not port my number from 3 network, they said they were trying and kept calling me every few days and told me nothing to worry about. Then they stopped. When I called them...
HelloThis is a bit unconventional I work for an engineering company in the UK and our job consists of installing a new water pipe under a road which happens to be in the direct vicinity of an O2 telephone mast.We need to know the tech specs of this m...
Been processing for 3 weeks now, even though the phone was in stock,I've had 13 texts telling me my order is running late, I've wasted hours on the phone to India, O2 is an absolut joke.I have 5 phones on my account and I'm ready to cancel the lot du...
anyone with o2 placed an order recently online and had to wait ages for the order to update ? i i upgraded my phone online thursday, said delivery would be friday , my orders still stuck on processing , customer service are absolutely useless
This afternoon I received a one time passcode, which was ignored as I was in a meeting. 20 minutes later I received emails stating that I’ve placed an order for a iPhone 16 Pro. I called O2 straight away and they said that they’d lock my account and ...
On Friday 07/02/2025 at 10:01AM I purchased the Meta Quest 3S with Batman Game for £289.99. I purchased this as a full payment with my Debit Card and this transaction was completed. Delivery should have been for Saturday 08/02/2025, but after making ...
