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Today's Blue Monday - experiencing issues

LexLuthor_50
Level 1: Joiner
  • 1 Posts
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Registered:

I entered the Blue Monday competition today, but before I could claim the prize, the site glitched. When I tried again, it stated that I had already entered, yet I haven’t received a confirmation email.
Could you please advise on how I can check my entry status?

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Enlli
Level 70: Enigma
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Registered:

A few people appear to have had problems

This is a customer to customer forum so we can't check

You will need to contact O2 by one of the ways in this help link

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Oxonian
Level 39: Midshipman
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But you are advised @LexLuthor_50 that e-mails can take 48 hours to arrive ; also check your junk/spam folder. 👍

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Dave-O2
Community Manager
Community Manager
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Afternoon @LexLuthor_50 

 

If you've still not had your prize, please drop me a PM with your mobile number and email address 👍

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