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use wrong unlatching code

Anonymous
Not applicable
hi, I mistakenly used the Pac when trying to unlatch my phone from o2, and it is now locked. it works on original o2 sim but says it's locked when using new provider sim. o2 say to contact samsung and samsung say contact o2. How can I unblock it
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jonsie
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Just tried that code on my unlocked phone and I get the same invalid error message. 

Message 21 of 32
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MI5
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Maybe it doesn't work anymore then.
As I said earlier, the introduction of Knox changed no end of stuff.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Message 22 of 32
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jonsie
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Message 23 of 32
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Anonymous
Not applicable
*#0*# - Hardware diagnostic tests
*#0011# - Service Mode (shows LTE band and more)
*#06# IMEI
*1234# Firmware Information
*#7412365# Camera Firmware Standard Menu
*#7353# Quick Test Menu
*#12580*369# To check software and hardware informations
*#0228# Battery Status
*#32489# , *#0011# Service Mode
*#7780# Factory Data Reset
*2767*3855# Full Factory Reset (be careful because it will not ask for confirmation) could try these
Message 24 of 32
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MI5
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There's a bunch of codes here https://forum.xda-developers.com/galaxy-s6/general/galaxy-s6-secret-codes-tips-tricks-t3081512
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 25 of 32
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Bambino
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No offence to the OP, I know it's a fair bit to some, but £126 for a recycled one isn't a bad price, and they wouldn't have to go through all this palaver.

I DO NOT WORK FOR O2



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Message 26 of 32
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MI5
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I know what I'd be doing, for sure.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 27 of 32
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jonsie
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I would try CEX, they wouldn't know it was permanently locked 🔒 to O2. I have grave misgivings about O2 Recycle. 

Message 28 of 32
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MI5
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But if and when they did find out, ie when sold and couldn't be unlocked, they would come after you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Message 30 of 32
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