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use wrong unlatching code

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Anonymous
Not applicable

on ‎21-12-2017 18:35

on ‎21-12-2017 18:35

hi, I mistakenly used the Pac when trying to unlatch my phone from o2, and it is now locked. it works on original o2 sim but says it's locked when using new provider sim. o2 say to contact samsung and samsung say contact o2. How can I unblock it
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MI5
Level 94: Supreme
In response to jonsie
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on ‎21-12-2017 22:08

on ‎21-12-2017 22:08

and pray wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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on ‎22-12-2017 13:22

on ‎22-12-2017 13:22

Hi @Anonymous sorry to hear about your phone! Please do let us know how it turns out in the end.

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