Solved: 02 sending the same text every hour or every 20 mi...

Daz83 · ‎04-11-2025

Since Monday afternoon iv been getting a text from O2Uk telling me my balance. Its been sent over and over again to me. Around 8 times last night and 6 times so far today.

Iv tried restarting the phone and leaving it switched off for an hour but that hasnt resolved it.

Any ideas as to what is causing this?

jonsie · ‎04-11-2025

I Would ask them to turn off balance notifications altogether.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

MI5 · ‎04-11-2025

@Daz83

Something got stuck in the system I guess.

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jonsie · ‎04-11-2025

I Would ask them to turn off balance notifications altogether.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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