on 12-07-2012 10:01
on 12-10-2012 17:56
@Anonymous wrote:
Hi guys,
It's best to head over here: http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Call-and-text-difficulties-issue-12-10-2012/m-p/317174#M28389
That's where the main discussion and all updates are taking place.
Hi guys,
Just reiterating this
on 12-10-2012 18:04
I m abroad and again the network is donw. Can't wait to terminate this contract.. Pack code and new carrier is the next step. This is becoming a joke!
on 12-10-2012 18:22
on 12-10-2012 18:22
Mine been down since mid morning, not happy at all, dropping o2 asap
on 12-10-2012 18:23
on 12-10-2012 18:32
network down cant make any call text .... 😞
on 12-10-2012 18:33
My 02 also down, can't make calls, texts etc, then you read that most is up & running - not with anyone I know who has been moaning all day on Facebook about O2. V annoying, esp when you then can't get through to anyone either by phone, or "ask Lucy" or online as "all busy!!" I assume there are going to be a lot of people changing to other networks after this latest fiasco!!
on 12-10-2012 18:48
on 12-10-2012 18:50
on 12-10-2012 18:50
@Anonymous wrote:
no texts no calls ......
The thread you need with all the latest information is here:
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Call-and-text-difficulties-issue-12-10-2012/td-p/317174
on 12-10-2012 18:53
Before everyone thinks of leaving O2, I must admit that after being with Vodafone for years and then O2 for the last 3 years, I think O2 customer services are far the best, there is no comparison! Other family members have been with Orange, would not touch with a barge pole either!
As always, as soon as anything like this happens, some go straight for the compensation route. Have those people ever had to run a business? and deal with problems which are out of their control? I tell you, it is not easy keeping everyone happy all of the time!
This is exactly the compensation culture which increases our insurance premiums every year?
So please give O2 a chance, if not then go and change provider, bet you will be worst off though?