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Re: O2 Network Issues - 6th December 2018
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on ‎06-12-2018 16:14
The engineers working for my business are mobile workers and rely on their phones to receive their jobs. Not all of the sites they visit have WiFi. Please enlighten me on how they are supposed to use a landline to receive their jobs?
Re: O2 Network Issues - 6th December 2018
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on ‎06-12-2018 16:15 - last edited on ‎12-12-2018 13:29 by EmilieT
Read the Ericsson report, and was going to post, but beaten to it.
An expired certificate, now that has been the undoing of many a company, and good to see Ericsson owning up to the issue, and acknlowedging that they have dropped the ball.
Having decommsioned many IT services, i can tell you there is always something you dont expect to happen that happens, or something interlinked that no one knows about until it goes ****** up, and falls over.
I think the back office engineers who keep the lights on at o2 and keep the network going will need a well deserved large drink, as do the CS staff taking [Removed] off customers who want to rant for the sake of it...
Samsung Note 10+ 5G|,, OnePlus 7 Pro (work phone), , Note 8, Nokia 8110 (New), iPad Pro
Im just an IT Geek, into all things Messaging and Collaboration, and Mobile and Hardware :-)
My desk is a cross between Microsoft and PC World
I DONT WORK FOR O2 but am a G33K
Re: O2 Network Issues - 6th December 2018
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on ‎06-12-2018 16:16
No data and not registered on network. Shambles think it’s time to change provider.
Re: O2 Network Issues - 6th December 2018
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on ‎06-12-2018 16:19
@madasaf1sh wrote:Read the Ericsson report, and was going to post, but beaten to it.
An expired certificate, now that has been the undoing of many a company, and good to see Ericsson owning up to the issue, and acknlowedging that they have dropped the ball.
Having decommsioned many IT services, i can tell you there is always something you dont expect to happen that happens, or something interlinked that no one knows about until it goes ****** up, and falls over.
I think the back office engineers who keep the lights on at o2 and keep the network going will need a well deserved large drink, as do the CS staff taking BS off customers who want to rant for the sake of it...
Absolutely ~ they are ordinary people taking extra-ordinary "Stick" well done to all.
Re: O2 Network Issues - 6th December 2018
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on ‎06-12-2018 16:20
Re: O2 Network Issues - 6th December 2018
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on ‎06-12-2018 16:21
Critical node required a software update?
Someone gonna get a shoe-in for missing that!
Previously: LG G4, Sony Z1, HTC Sensation XE, Samsung Omnia i900
Try the Tech Galaxy Note 4
Try the Tech Lumia 640LTE and Microsoft Band
Re: O2 Network Issues - 6th December 2018
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on ‎06-12-2018 16:21
Emergency calls only again.
Update on software issues from Ericsson does not really provide much information and seems to be playing the issue down "network disturbances for a limited number of customers". An expired certificate does not take 11 hours to replace, then faulty software is being decommissioned, but how did this end up on the SGSN's in the first place? Guess we will have to see once RCA is complete. Will be interesting to see if they release to public.
Re: O2 Network Issues - 6th December 2018
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on ‎06-12-2018 16:22
How are they supposed to receive the text if they aren't receiving any texts?
Re: O2 Network Issues - 6th December 2018
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on ‎06-12-2018 16:22
"I think the back office engineers who keep the lights on at o2 and keep the network going will need a well deserved large drink, as do the CS staff taking BS off customers who want to rant for the sake of it.."
They aren't keeping it running. THE NETWORK IS NOT RUNNING.
Re: O2 Network Issues - 6th December 2018
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on ‎06-12-2018 16:23
@MW wrote:No data and not registered on network. Shambles think it’s time to change provider.
Wow, doesn't take much. Make sure your new network has good coverage and zero issues in the next two years. Oh, wait....?