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Forum Posts

Recalling our O2 Original 45W and 20W plugs

Hello folks PLEASE READ the below, especially if you’ve purchased an O2 Original 45W or 20W plug in the past, as these products have now been recalled More details can be seen below, including what happens next if you're an impacted customer What’s h...

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Dave-O2 by Community Manager
  • 1571 Views
  • 2 replies
  • 0 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 25271 Views
  • 89 replies
  • 4 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Former Staff
  • 17059 Views
  • 7 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2022 UPDATE - Christmas Scammers Jingle bell, jingle bell, jingle bell rock, scam texts chime and we see a rise in crime, fraudsters advancing and enhancing, so we need to beware, we don’t want them to ruin your Christmas cheer. During the f...

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Chris_K by Former Staff
  • 52098 Views
  • 52 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 282968 Views
  • 3219 replies
  • 12 kudos

My O2 Extras are here!

Hi everyone! How are you doing today? We have some exciting news to share: O2 has this morning launched O2 Extras, which means even more flexibility and value for our customers. This is something you can choose based on your interests together with y...

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Marjo by Former Staff
  • 20458 Views
  • 14 replies
  • 0 kudos

Motorola G8 Power Lite is now available on O2!

Hi everyone, Great news! The new Motorola G8 Power Lite has launched and is available on O2 both pay monthly and Pay As You Go! With up to three full days of battery life, the fun never stops. A powerful octa-core processor and 4GB of RAM will keep t...

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Martin-O2 by Former Staff
  • 2768 Views
  • 3 replies
  • 0 kudos

Samsung Galaxy Tab S6 Lite launched

Hi everyone, Good news for Samsung fans today, Samsung Galaxy Tab S6 Lite is now available from O2 in Oxford Grey and Angora Blue. The phone includes the new redesigned S Pen too. Check it out here. Here’s a bit more about why we love the all new Sam...

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Marjo by Former Staff
  • 1756 Views
  • 4 replies
  • 0 kudos

iPhone SE 2020. Out now on O2.

iPhone SE has launched and is available to order now on O2, featuring A13 Bionic, the fastest chip ever in a smartphone that enables great battery life and the benefits of Portrait mode with the best single-camera system in an iPhone. iPhone SE 2020 ...

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Chris_K by Former Staff
  • 2328 Views
  • 2 replies
  • 2 kudos

O2 to support The Big Night In & others in need

O2 donates £1m to help raise funds for BBC Children in Need and Comic Relief.O2 today announced it has become a partner of The Big Night In Appeal, a joint initiative and event which will see the BBC’s biggest charitable partners, BBC Children in Nee...

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Chris_K by Former Staff
  • 1243 Views
  • 3 replies
  • 0 kudos

Samsung Galaxy Watch: Now available!

Hi everyone, Samsung lovers, rejoice! The new Samsung Galaxy Watch is now available to order in three stunning Colours: Midnight Black, Silver and Rose Gold. Stay connected without having to mess about with your phone: you can take a call while you'r...

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EmilieT by Former Staff
  • 16011 Views
  • 15 replies
  • 0 kudos

NHS websites now free for O2 customers

In response to the need for access to the latest healthcare guidance, all O2 Pay Monthly and Pay As You Go customers can now access NHS websites without using any of their data allowance.Calls to NHS 111 are already free for all O2 customers.

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Chris_K by Former Staff
  • 12327 Views
  • 17 replies
  • 3 kudos

An important message from UK mobile networks

This co-signed letter was shared yesterday evening which I wanted to share with you all, and follows hot off the heels of last weeks thread about coronavirus and 5G conspiracy theories.The fact that this letter has been mutually written and co-signed...

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Chris_K by Former Staff
  • 2482 Views
  • 4 replies
  • 0 kudos

Community Rewards - February 2020

Hey everyone, It's the beginning of another great month on the O2 community and that means it's time for the community rewards! Each month we have a massive amount of people asking and answering questions on all things related to O2 and mobile and ge...

Martin-O2 by Former Staff
  • 8101 Views
  • 37 replies
  • 4 kudos

5G is NOT accelerating the spread of Covid-19

With Covid-19 continuing to spread across the globe and infecting thousands more daily, some conspiracy theorists out there are using this to push their agenda of trying to spread false rumours and false information.The UK's independent fact checking...

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Chris_K by Former Staff
  • 14978 Views
  • 11 replies
  • 0 kudos