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Introducing - iPhone 16e - Pre-order NOW

Good afternoon, folks I'm excited to share that the brand new iPhone 16e is NOW available to pre-order HERE with delivery from Friday 28 February This is available in two elegant matt finishes — black and white and in 128GB, 256GB, 512GB storage opti...

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Dave-O2 by Community Manager
  • 681 Views
  • 18 replies
  • 1 kudos

Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 32678 Views
  • 55 replies
  • 1 kudos

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 4913 Views
  • 2 replies
  • 3 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 27407 Views
  • 22 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 11069 Views
  • 0 replies
  • 2 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 3927 Views
  • 2 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 426707 Views
  • 3429 replies
  • 12 kudos

Samsung S10 range - Available now on O2

On Wednesday 20th February, Samsung unveiled several new devices at their Unpacked 2019 event. We're please to confirm the new range of Samsung Galaxy S10 devices - including the Galaxy S10e, Galaxy S10 and Galaxy S10 Plus - are all available to purc...

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Chris_K by Former Staff
  • 31230 Views
  • 317 replies
  • 0 kudos

Happy New Year and Thank You for 2017!

Hello everyone, happy Friday! How has this year gone by so fast? 2018 is almost here so we wanted to say a huge thank you to all of you, from everyone in the Community Team, for all your help and support over the past year. We have very much enjoyed ...

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Marjo by Former Staff
  • 51721 Views
  • 199 replies
  • 7 kudos

Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

O2 will offer Apple’s latest products starting on 22nd September 2017, including the new generation iPhone 8 and iPhone 8 Plus. Customers will be able to pre-order iPhone 8 and iPhone 8 Plus beginning 15th September at www.o2.co.uk/iphone, in store, ...

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Chris_K by Former Staff
  • 195204 Views
  • 1684 replies
  • 2 kudos

O2 World Chat - New update out now

Hey everyone, We’ve got a great new O2 World Chat app uthat's that's now live and we wanted to let you know all about it. What’s ‘O2 World Chat’?O2 World Chat is an app designed for iPhone & Android smartphones that gives you some of the best interna...

Chris_K by Former Staff
  • 9647 Views
  • 6 replies
  • 0 kudos

Accepted Solutions on the O2 Community

Hi everyone, This is part of a series of guides about how the community works and how our members can get the most out of their time here. The O2 community sees dozens of help questions posted every day, from the ordinary to the bizarre, and our know...

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Martin-O2 by Former Staff
  • 21567 Views
  • 13 replies
  • 2 kudos

Excited for the new Samsung Galaxy? :)

Hi guys, Rumour has it that Samsung will be releasing the next Galaxy soon... Are you looking forward to this one? News and tech sites are already speculating about what its features could be. Until we know about it in more detail from the Samsung Un...

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Marjo by Former Staff
  • 11207 Views
  • 37 replies
  • 0 kudos

O2 wins 'Best Network Coverage' 2019 uSwitch Award

O2 Chief Technology Officer, Brendan O'Reilly, holding our shiny new award We done it! For the second year running we’ve scooped the 'Best Network Coverage' public choice award by uSwitch. We'll continue to invest in our network and remain committed ...

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Chris_K by Former Staff
  • 11095 Views
  • 4 replies
  • 0 kudos

O2 Network Issues - 6th December 2018

Good morning all, We are aware our customers are unable to use data this morning. Our technical teams are working on the issue with high priority. We are really sorry and working as hard and as fast as we can to fix this. Please keep an eye on our st...

EmilieT by Former Staff
  • 150712 Views
  • 714 replies
  • 10 kudos

O2 and Netflix. Now together.

Hey everyone, We have some incredible news to share! Today O2 have announced a brand new partnership with Netflix that offers new and upgrading customers on selected tariffs the opportunity to enjoy Netflix for free this summer. From the award-winnin...

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Martin-O2 by Former Staff
  • 50482 Views
  • 45 replies
  • 1 kudos

Oops - Free screen replacement from O2

We know how much you love your phone. And we know accidents happen. That's why we’re giving you free accidental damage cover, with selected phones and tariffs. This means you'll be covered for up to 24 months, in which time you'll be able to make one...

Chris_K by Former Staff
  • 40709 Views
  • 32 replies
  • 3 kudos