O2 Network Issues - 6th December 2018

[Cleoriff Level 86: Prestigious]

Yes its all over the news, affecting O2, giffgaff, Tesco and Sky.

Took me ages to log onto forum @EmilieT

Just managed to get on (PC)

https://www.standard.co.uk/news/uk/o2-down-thousands-of-customers-hit-by-network-problems-as-4g-and-...

[LH]

To change to 3G on android (moto g) I go into settings.  Click on More. Select Mobile networks. Change preferred network to 3G from 4G.  Then power off phone and turn back on after 10 seconds.  Has not worked today though.

[Cleoriff Level 86: Prestigious]

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@LH wrote:

To change to 3G on android (moto g) I go into settings.  Click on More. Select Mobile networks. Change preferred network to 3G from 4G.  Then power off phone and turn back on after 10 seconds.  Has not worked today though.

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No, it's due to a network outage. I am now able to call and text.... (though couldn't earlier)

http://www.cityam.com/270230/o2-network-down-data-outage-prevents-people-using-3g-4g

[mrwhite]

can anyone give me the data netowrk settings for pay monthly?

[Amy2]

calls also down.

[moonlisa16]

Hi,

When will these issues be resolved, it was at 6am this morning and now its nearly 9am!!!! are we going to be refunded for the loss of service??????? 

[LH]

Network down completely - No Service - what a mess!

[Cleoriff Level 86: Prestigious]

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@Amy2 wrote:

calls also down.

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My calls have just come back on @Amy2. It will take time if they are restoring services

[surfsquid]

Any good EE deals about? 

[Nikki]

I cannot ring, text or use mobile data as the other users said it is NOT JUST DATA.