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Posts: 73,498
Topics: 688
Registered: ‎14-01-2013

Re: O2 Network Issues - 6th December 2018

Yes its all over the news, affecting O2, giffgaff, Tesco and Sky.

Took me ages to log onto forum @EmilieT

 

Just managed to get on (PC)

 

https://www.standard.co.uk/news/uk/o2-down-thousands-of-customers-hit-by-network-problems-as-4g-and-...

*The Game Is On*


LH
Level 1: Joiner
Posts: 3
Registered: ‎06-12-2018

Re: O2 Network Issues - 6th December 2018

To change to 3G on android (moto g) I go into settings.  Click on More. Select Mobile networks. Change preferred network to 3G from 4G.  Then power off phone and turn back on after 10 seconds.  Has not worked today though.

Posts: 73,498
Topics: 688
Registered: ‎14-01-2013

Re: O2 Network Issues - 6th December 2018


@LH wrote:

To change to 3G on android (moto g) I go into settings.  Click on More. Select Mobile networks. Change preferred network to 3G from 4G.  Then power off phone and turn back on after 10 seconds.  Has not worked today though.


No, it's due to a network outage. I am now able to call and text.... (though couldn't earlier)

http://www.cityam.com/270230/o2-network-down-data-outage-prevents-people-using-3g-4g

*The Game Is On*


Level 1: Joiner
Posts: 9
Registered: ‎06-11-2014

Re: O2 Network Issues - 6th December 2018

can anyone give me the data netowrk settings for pay monthly?

Level 1: Joiner
Posts: 2
Registered: ‎06-12-2018

Re: O2 Network Issues - 6th December 2018

calls also down.

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Level 3: Thinker
Posts: 14
Registered: ‎06-12-2018

Re: O2 Network Issues - 6th December 2018

Hi,

 

When will these issues be resolved, it was at 6am this morning and now its nearly 9am!!!! are we going to be refunded for the loss of service??????? 

LH
Level 1: Joiner
Posts: 3
Registered: ‎06-12-2018

Re: O2 Network Issues - 6th December 2018

Network down completely - No Service - what a mess!

Posts: 73,498
Topics: 688
Registered: ‎14-01-2013

Re: O2 Network Issues - 6th December 2018


@Amy2 wrote:

calls also down.


My calls have just come back on @Amy2. It will take time if they are restoring services

*The Game Is On*


Level 2: Apprentice
Posts: 4
Registered: ‎06-12-2018

Re: O2 Network Issues - 6th December 2018

Any good EE deals about? joy

Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018

Re: O2 Network Issues - 6th December 2018

I cannot ring, text or use mobile data as the other users said it is NOT JUST DATA.