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Forum Posts

Resolved! Volt

I have virgin media and a o2 sim so why can't I get the volt

Shampy by Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

Resolved! New phone now using different number

Hi, I recently bought a new iPhone 12 with a new sim and contract last month. I moved my old number over to my new phone with seemingly no problem. However, when I have texted/iMesseged friends or family, it is showing my new number. It worked fine f...

Cb787 by Level 1: Joiner
  • 1186 Views
  • 1 replies
  • 0 kudos

Resolved! 4g smart watch

Can anybody tell me if I can buy a 4g smart watch for someone else on pay monthly.

Chris9389 by Level 1: Joiner
  • 478 Views
  • 1 replies
  • 0 kudos

Resolved! contacting customer service

Has anyone had any luck contacting customer service on the phone....in total I've been on hold over 6hours trying to pay my final billthe only reason I left was i was on hold over 8hours trying to upgradethey've given me until tomorrow to pay the bil...

lwalters by Level 1: Joiner
  • 728 Views
  • 3 replies
  • 0 kudos

Resolved! O2 sin failure

My o2 SIM card isn’t working it doesn’t allow me to send or receive any messages or calls. I tried many ways but it still says sim failure. Can I order a new sim with the same phone number?

Niry by Level 1: Joiner
  • 582 Views
  • 2 replies
  • 0 kudos

Resolved! reset to iphone 7plus

Ive just got an iphone 13, set it up ok but now want to rest my old iphone7 plus to give to an elderly person with no phone. It keeps asking for 'screentime passcode' 4 digits? If I ever set this (have grandchildren so might have done!) I dont remebe...

Resolved! Useless

How do I speak to a human advisor instead of pre programmed bot! Contact us is useless! And when you ask to be contacted they don’t do nothing! No wonder everyone is going to EE I will be well done 02 . 12 years a customer it won’t be 13

MW3 by Level 1: Joiner
  • 761 Views
  • 2 replies
  • 0 kudos

Resolved! No signal

I have an iphone 7plus. I usually have no issues with signal but am experiencing some today. Top left of screen is 3 dots where the signal should appear. I have tried everything. Turned phone off, Removed sim and then put back. Turned off wifi to see...

SharonCal by Level 1: Joiner
  • 1373 Views
  • 3 replies
  • 0 kudos

Resolved! No network on upgrade phone

Hi I have just upgraded my iPhone and transferred all data across phone to phone. I gave WiFi but no network and cannot make a call or send or receive text messages

BJN by Level 1: Joiner
  • 671 Views
  • 1 replies
  • 0 kudos

Resolved! Sim swap

I am new to O2 and this is my fourth day and sim swap hasn’t taken place yet. I am not finding any reasonable answers. O2 website is throwing an error and online help said it would take 24 hours on Thursday but now it’s more than 72 hours and still n...

Sandy2 by Level 1: Joiner
  • 445 Views
  • 1 replies
  • 0 kudos