Get tech support for your O2 issues

Resolved! Sound problem

Hi. I’m having problems with me refurbished iPhone XR. When phoning or receiving a phone call I cannot hear anything. If the phone is on loud speaker or through the car then the sound is fine. I can play music and watch videos etc on phone with no so...

Resolved! Can’t add a bolt on

I urgently need to add a bolt on, but for the last 24 hrs it says try again later!Can anyone advise??

Resolved! Buy a bolt on

I need to buy a data bolt on but it’s not letting me do it onmy o2 app

Resolved! How to report a lost or stolen phone

Hi My son has lost his phone and I need to notify O2. Also I need to change the bank account from which my phone is paid from any ideas on how to do this? Many thx D

Resolved! Can I change my order

I’ve ordered a new phone, but now received an out of stock message. Can I change the colour to get one quicker?

Resolved! No volt upgrade

Hi,I upgraded my phone at the weekend, as part of the package it said if i have O2 and Virgin i would get double data on my plan. So i pulled the trigger and bought my new phone, however my plan still shows the original DAGA package i selected when i...

Resolved! Impossible to contact online

Hi, Why is it so hard to speak to O2? The website just throws you away to another section!

One time passwords

One-time passwords for amazon and PayPal have stopped coming through. Any ideas on what may have changed,??

Resolved! Port number

How long does it take to port my number, I've had my new sim since friday. I gave my pac code, very frustrating, 1hr wait on the phone also

Resolved! complete loss of mobile phone signal for the whole village

Good morning, I am sending this from work as the entire village has lost phone signal, mobile data and internet for over 24 hours now. This is hilderstone village in staffordshire (ST15). What is causing this please and when will it be restored?Many ...

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