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accessing old bills

Hello, this bit from your help pages:"Once you sign in, you'll see a summary of your bill and payment date on the left-hand side. Click on ‘View latest airtime bill’ to see how your bill is calculated. On this page you can also view, download and pri...

Resolved! Samsung A12

Cannot make or receive calls on phone. I changed the sim with one from my daughter's £ phone and phone works perfectly with sim ???

Resolved! No Netflix app in Google play store, my Galaxy J3 says Netflix is not compable with this phone!

No Netflix app in the Google play store on my Galaxy J3 phone, message says Netflix not compatible with this version

Resolved! Phone not sending message to 63103 number

My phone won't let me send messages to 63103 number it's an extra charge but i accept that why won't it send

Resolved! Waiting on my number to transfer

I’ve been waiting 3 weeks for my number to transfer to my new phone I was told it would take 3-5 working days- why has it not transferred yet?

Resolved! Apple Watch to my wife’s phone

Hi. I have taken out a 36 month contract on an Apple Watch for my wife to pair to her phone, not mine as I am already an O2 customer.she has paired the watch to her phone but it won’t let her log in with her phone to it to set up the data plan as it’...

Resolved! Claiming free £79.99 accessories

I have just recieved my Samsung Flip 3, but expected the £79.99 accesories with the device? how would I go about claiming this. Thank you

People can’t hear me

I have had the same number and changed 3 phones due to this issue when people call me they can’t hear me and my signal is fine I thought it was phone but it’s not only certain areas people can hear me what do I do

Resolved! VOLT and Virgin Media in Northern Ireland

Hi,I clicked the link on 02 to get admission to access VOLT. I was told that VIRGIN MEDIA was not available in my area, which is Belfast and therefore I cannot have access to VOLT. It IS available as I have been a Virgin Media customer for well over ...

Resolved! Call about payment

Hi there, I have been contacted about 6 times in the past few days by different numbers asking for payment. Originally there was issues with my direct debit and the payment came out of my bank account and then was refunded? the refund wasn't prompted...

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