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Resolved! Italy Wifi - working abroad

I am hoping to work abroad in Italy for 2/3 weeks in August, I need to be logged into my work laptop and do work so what is the best way for me to get an internet source out there! I have researched a lot and cannot find a clear answer! I will need t...

Resolved! Signal

Not getting good signal in the house struggling to make calls and receive them

James36 by • Level 1: Joiner
  • 413 Views
  • 1 replies
  • 0 kudos

No signal whilst out of wifi

Good afternoon The last couple of days, whilst out, I dont have access to a network thus cant play music etc. BUT its only been the last couple of days?Can you helpn please?Thanks

upgrade but no service

So I ordered my upgrade, iPhone 13 pro max 26/7, within 5 hours my existing iPhone 11 lost the ability to make calls, but would receive calls, and able to use data. I rang customer service (work phone) and was told they had accidentally activated the...

bry241173 by • Level 1: Joiner
  • 1125 Views
  • 4 replies
  • 0 kudos

Resolved! PAC code

I tried the recommended text to get my PAC code. It didn’t work and so called the number. Was on call for 29 minutes to be told I will get a text between 24-48 hours with my code. I STILL don’t have it!If there was any doubt in my mind about me leavi...

Marcy by • Level 1: Joiner
  • 540 Views
  • 2 replies
  • 0 kudos

Signal

I have poor or no data service at my location. I use a 4G router for my internet with an external aerial. When service is operational I have 15gb speeds but recently it’s been 0 - 3gb. Network checker says there is an issue with a local mast. Nothing...

Matt2103 by • Level 1: Joiner
  • 600 Views
  • 1 replies
  • 0 kudos

Resolved! Signal

My phone randomly went to no service, since I have reset network settings, turned my phone on/off and removed sim and placed back in, still the same can anyone help with why this is happening

Georgia6 by • Level 1: Joiner
  • 945 Views
  • 2 replies
  • 0 kudos

Resolved! No reception during upgrade

So I currently have an iPhone 11 pro max, around 2pm today I upgraded to a iPhone 13 via live chat. All went well until around 9pm when I now no longer have any signal. I got a pop up message saying “O2 has disabled 4G wifi calls” Is this normal ?

Ianross by • Level 1: Joiner
  • 636 Views
  • 3 replies
  • 0 kudos

Resolved! Lies from sales team

When I agreed to take out this contract I was told by your sales team that after paying 3 months bill by direct debit on time I would be able to upgrade my phone and now it’s saying 6 months why have they lied I want someone to explain

Lpt0187 by • Level 1: Joiner
  • 772 Views
  • 3 replies
  • 0 kudos

Resolved! SIM issues

I cannot register my new SIM card and cannot contact o2

cnrw69 by • Level 1: Joiner
  • 490 Views
  • 1 replies
  • 0 kudos
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