Get tech support for your O2 issues

Resolved! Is anybody there? A new user's experience of customer service at O2. Oh, and I still need help pls!

I've newly switched to O2, and have ported my number over. To start with, the SIM seemed to work, and the number ported over.However, since then, I've had problems with...1. being unable to make or receive calls as I'm told from time to time "not reg...

Resolved! Replacement sim, New number

I have a replacement sim but want to change my number,How do I do this ?

Resolved! Dreadful data service

The service is virtually unusable in my area. Something I never experienced with Vodafone. I was expecting a “guru” to call back within “24 hours” but that didn’t happen. What steps can I take as I am clearly not getting the service I’m paying for?

Resolved! Sim Lock code

Hi, I wish to put a lock on my sim card (upon startup of my Android mobile and NOT unlocking carrier handset) however when I go into my phone settings and into the relevant menu option it asked me to enter my pin for the sim card. I tried a few possi...

Resolved! Poor or no service outside DA4 xxx

Hi, Ive raised this before via xxxxxxxxxxxxxxx however the issue still persists. Please can can someone increase the signal/coverage outside as it’s terrible all along the high street. Many thanks [Mod edit: Please do not post personal information on...

Resolved! Tariff issue

j have just changed my tariff but I topped up before hand how do j get my account take the money got my tariff off my account balance

Resolved! Out of contract

Hi. I do not wish to upgrade as I am happy with my device but i would like to pay monthly sim

Resolved! Why us my phone barred

I have phoned o2 a week ago to say I would pay my bill on the 7th of sept as I had been cut off.. my services got restored then but now they have gone again

Resolved! Mobile data stopped working whilst in France

My mobile data suddenly stopped working whilst in France - repeated calls to the help desk are just cut off - who is able to assist me?

Resolved! Sim not recognised

Both of my o2 phones have suddenly stated sims are not registered on network. I've turned them both off and back on, no change, chat help is no help with the bot. Is anyone else having an issue?

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