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Forum Posts

Not able to receive texts since porting

My number ported over, initially I was receiving texts but this has stopped and despite multiple restarts I still cannot receive any verification codes that I need to be able to log on to work. Calls and data are working fine and I can send SMS, just...

AlyT by Level 1: Joiner
  • 530 Views
  • 1 replies
  • 0 kudos

Resolved! Free chromebook issues

Has anyone had this issue and had it resolved? I purchased a Samsung galaxy s21fe 5g device on 11/08. I was given a link to apply for a free chromebook on the Samsung promotion website. However I have had my claim rejected, the reason being that my p...

Crissy85 by Level 1: Joiner
  • 874 Views
  • 2 replies
  • 0 kudos

Resolved! Unable to make or receive calls since porting

Ported from Tesco Mobile on 9/8/22.Able to text and use 4G mobile data, but unable to make or receive calls. It is not a geographical issue.When trying to place a call says invalid number or server error. When somebody tries to call me voice message ...

SN22 by Level 1: Joiner
  • 476 Views
  • 1 replies
  • 0 kudos

Flight mode

I cant turn off flight mode, this issue has occurred since I did an update

Brett13 by Level 1: Joiner
  • 383 Views
  • 1 replies
  • 0 kudos

phone network canada

My phone does not pick up a partner network in Halifax Nova Scotia. Who is the partner so I can try manual setting?

Resolved! Iphone 8 security locked out

My iPhone 8 has triggered unsuccessful pin in my bag and security blocked /locked out. How do I get back on my phone??

KelST by Level 1: Joiner
  • 574 Views
  • 3 replies
  • 0 kudos

Resolved! People can not contact me. Files dropped!!!

Dear O2 Team, I have full 4G cover, mobile data and can call anyone I like. However, some people are not able to contact me. I have had this 2 times before and it got resolved. The engineer said that my "files dropped" and he fixed it within minutes....

Mof by Level 1: Joiner
  • 1033 Views
  • 3 replies
  • 0 kudos

Resolved! Iwatch 7 cellular

Hey trying to connect new iwatch 7 cellular to airplan, signed up yesterday contacted o2 who pushed me onto Apple which was no help. Paid airplan got message ready to set up but when I go to set up mobile data it just. Says “something wrong try again...

Sharing by Level 1: Joiner
  • 1022 Views
  • 3 replies
  • 0 kudos