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Bad network

Arek1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

Hi there, 

How i can order new sim card? 

I have problem with network signal.

O2 website shows I should have good signal here. 

Thanks in advance 

Arek

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madasaf1sh
Level 78: King of Kings
  • 12033 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@Arek1 

 

Check the network status at status.o2.co.uk

 

Ignore the coverage checker its a finger in the air guess based on optimum conditions and doesnt take into account local buildings etc. 

If you think its sim card related then you have 2 options 1.  If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

2. Pop into your local o2 store with Photo ID, and they can sort it there and then.

 

Please also remove your post code from a public forum.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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Message 2 of 2
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1 REPLY 1

madasaf1sh
Level 78: King of Kings
  • 12033 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@Arek1 

 

Check the network status at status.o2.co.uk

 

Ignore the coverage checker its a finger in the air guess based on optimum conditions and doesnt take into account local buildings etc. 

If you think its sim card related then you have 2 options 1.  If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

2. Pop into your local o2 store with Photo ID, and they can sort it there and then.

 

Please also remove your post code from a public forum.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
362 Views