Get tech support for your O2 issues

Resolved! Bring phone number form is a bit confusing, please help :)

In the first page of the PAC transfer form it ask for what kind of tariff I am on an my phone number, does it ask for my new ones with O2 or the old ones from my previous provider? On the last page it asks for what number I want to transfer and my ne...

Resolved! Unable to activate SIM

I am trying to switch from EE to o2. I am struggling to activate my SIM. With old SIM in I can’t send the “SWAP” text it fails to send. Any advice please?

Resolved! No services at all

I have taken my new iPhone out for the first time and I had no signal whatsoever. I couldn’t connect to the internet, I couldn’t receive or make phone calls or texts.

Resolved! Inclusive zone-usa

Have inclusive zone for use in usa, however, cannot use phone to call local numbers as get call not recognised. Dialling same number from hotel phone can get straight through.Have checked with O2 and all settings on phone as they should be. Only way ...

Resolved! No caller ID

Hi I have an iPhone 13 and all my incoming calls show No caller ID Have been given the run around by customer service been told different things I just want it resolved can you help. I do have a sim only different number with O2 on my account when I ...

Resolved! Transferring existing number from Tesco Mobile to O2

I am new to O2. I have just received my new sim (pay monthly) with its new number. I will be using the same iPhone handset and want to keep my existing number, without loosing WhatsApp and text history ideally. I have my existing Tesco Mobile sim PAC...

At least 1 Year of slow Data speeds

My apologies but by the time I reach here, my patience has diminished.Data speeds through lock-down was superb. However, for at the least a year, speeds have been pathetic. My memory serves me that a significant change occurred at during the merger p...

Resolved! Register Company for O2 Open

Hi there,I’m an HR professional and looking to register my company for O2 Open as a benefit. How do I go about this please? Many thanks, Emily

Resolved! o2 Priority ticket purchase (AXS) not accepting 4 different payment methods!

Is there a known issue with buying concert tickets on the Priority app today? Trying to buy tickets to Romesh in May 2024, and each time am met with the "Payment not processed" error. Used several different cards, same error. Cards work fine elsewher...

Signal issues

Hello, I have noticed these past few weeks, signal on my phone and my partners phone has been really poor. we have reset our phone and I find that I need to put my phone into airplane mode at least 3 times a day to search for signal. It’s really poor...

O2

Forum Posts