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Forum Posts

Resolved! Embedded Sim

I have an embedded sim in my iPhone 11 and am looking at buying an iPhone 13. How do they transfer the embedded sim to the new phone?

Micki64 by Level 1: Joiner
  • 1296 Views
  • 5 replies
  • 0 kudos

MCK code for transferring SIM to new phone

Hello I'm on a SIM only contract and I am trying to transfer my SIM to a new handset. After a few incorrect attempts to unlock the SIM (I got the incorrect PUK code online I think) the phone is now asking for an MCK code. I can't find much advice on ...

RQuigley by Level 1: Joiner
  • 954 Views
  • 6 replies
  • 0 kudos

Resolved! Hot phone

Hi. I went for a long walk with my phone in the pocket. After 2h on the screen I saw something about being too hot,my phone switched off and I can't switch it on from yesterday. What can I do ? It's Samsung A32,only 3 months old...

Resolved! Cover and screen protector

Hi. When I upgraded I was asked if I wanted a phone case and screen protector which I chose. I did not receive this with my device, will it arrive soon or is there no order for them on my account?

Resolved! Discounts

I've upgraded my phone and tariff & my NHS discount hasn't carried forward & won't let me register as it's previously registered....any advice? Thanks

Resolved! Sim Swap or whatever

I lost my phone on Thursday afternoon. Rung O2 up and they blocked the device and sim. On Thursday I got a new phone and went into O2 store and got a digital e-sim QR code for new phone so I could get my number up and running. Was told sim swap would...

Swadez by Level 1: Joiner
  • 1090 Views
  • 2 replies
  • 0 kudos

New phone, no signal

Recently bought a new I phone 13 pro max and got given a new SIM card was working but suddenly stoped and I don’t have any service. I’ve tried using my old sim but it hasn’t changed and I’ve payed my service charge, and there’s no problems in my area...

Johnox by Level 1: Joiner
  • 807 Views
  • 3 replies
  • 0 kudos

Resolved! Chromebook

Hi I've recently got a samsung chromebook on contract but I don't know how to get upper case letters on it I googled the problem and it said to press the alt key with the search key but there isn't a search key

Daveyb1 by Level 1: Joiner
  • 567 Views
  • 2 replies
  • 0 kudos

New 5 g sim

Just received I phone 13 5 g connected to internet 4g only and carnt ring out or receive phone calls

Steve60 by Level 1: Joiner
  • 982 Views
  • 3 replies
  • 0 kudos