My personal details when trying to submit info for a Gift Card are
outdated.I want to update them but:1. Name fields are greyed out. They
look incorrect on the claim page but they are correct on my personal
details section of My 02, so I can't fix it...
For the last few months there has been internet issues on my phone in
Paignton and Torquay. It is so bad nothing loads on my phone using the
internet. My husband is on o2 and has the same issues. When will this be
fixed as we are so annoyed by this a...
Currently without use of my O2 services owing to the sim swap outage,
and I understand now that it's unlikely to be fixed by Friday. That's a
real shame, given that I rely upon my O2 sim for work etc., What is the
impact of this 7-day loss of service...
I am in France but my mobile data isn’t working even though it is
switched on. Any ideas how to get it to work? It usually works in other
EU countries.
I am in N America and bought an O2 PayasyouGo sim earlier this year (May
2022) while visiting UK.Have returned to N.America but will be visiting
EU again in August 2022. My balance is currently at 0.00.I purchased an
O2 top-up voucher but am unable t...
Hey guys, I’m aware there’s a current issue with transferring tariffs /
upgrades and activating new SIMs but I’ve not had any update and
wondered if anyone knew anything more. It’s been two days now and I
still have no service on both of my SIM cards...
Hi, I'm just wondering if someone can help me on here, as this is my
last resort. I've been looking for solutions on here, I've also
contacted o2 customer support several times via chat and phone calls,
and even checked my settings on my android phon...
When I do not answer a call, the call gets forwarded to a number that I
know nothing about. I asked in my local O2 shop and they suggested
calling ##002#, but this just gave a "Call forwarding Connection problem
or invalid MMI code."Can you please he...
