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Resolved! Code 14 setting up watch

Help I have exhausted the phone support. Trying to turn on mobile data for o2 purchased Apple Watch. I keep getting the code 14 message. Have tried all sorts of resets and pairing etc. any ideas hugely appreciated. It was all set up in o2 shop so sho...

Apple Watch 7 code error 14

Hello I’ve purchased an Apple Watch s7 from John Lewis and would like to add it to my current Airplan o2 contract.I followed the instructions on:How do I buy an Airtime Plan on an Apple Watch that I already have? Now, I see the data plan in MyO2, but...

Resolved! Ealing mast down for 3rd time in 8 weeks

Why isn't O2 actually fixing the mast?W13 8RP seems to be frequently down, with the status of 'it is likely engineers are working on the issue'.Does any other area experience this??

Resolved! Mast Faults - Horwich

Getting fed up with O2, the mast in my area has been down for 2 weeks and they keep pushing back the repair date. Now its the 23rd May.Is this normal?Its getting increasingly difficult to reliably call into meetings and work in the area!

Resolved! WiFi - 4G calling??

I have been in contact with o2 to activate my WiFi-4G account and followed their instructions to the letter…turned off phone, taken out SIM and cleaned it! Put it all back and I am still not able to connect uk! What else do I need to do? After talkin...

Where is the QR code that the set up of the Samsung S20 fe asks for, nothing on the box or contents?

Resolved! Bad network

Hi there, How i can order new sim card? I have problem with network signal.O2 website shows I should have good signal here. Thanks in advance Arek

Sony Ericsson K750I MMS

I have a sony ericsson K750i phone and have received some picture messages that my phone will not allow me to view. Do es anybody have any advice they could give me in order to see these pictures please?I am pay monthly.Maybe it simply a settings iss...

No signal or coverage

Had no signal since very early this morning & the checker says everything is ok?

Resolved! Is anybody there? A new user's experience of customer service at O2. Oh, and I still need help pls!

I've newly switched to O2, and have ported my number over. To start with, the SIM seemed to work, and the number ported over.However, since then, I've had problems with...1. being unable to make or receive calls as I'm told from time to time "not reg...

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