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TimS · 30-08-2022

I've newly switched to O2, and have ported my number over. To start with, the SIM seemed to work, and the number ported over.However, since then, I've had problems with...1. being unable to make or receive calls as I'm told from time to time "not reg...

TimS · 06-09-2022

I've now got a solution of sorts... I hadn't realised that there's a setting within android that lets you set your sending mobile number on the messaging app (i.e. the number that people receiving my message will see). O2 recommended that I change th...

TimS · 31-08-2022

Hi @Breanna ,Many thanks for your message.I haven't as yet, but in fairness I only messaged them via FB earlier this morning.They did confirm this afternoon that they'd received my message, and that they'd get back to me soon.So fingers crossed for a...

TimS · 30-08-2022

Hi @MI5Many thanks for getting in touch & for your suggestion - I really appreciate it.I'll drop them a message on FB and see how I get on.All the best.

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Is anybody there? A new user's experience of customer service at O2. Oh, and I still need help pls!

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