Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Not receiving some texts after porting to O2

Hello all, is there any expert here who can help get this fixed? I'm not receiving some texts (mainly OTP texts) after porting my number from Smarty to O2. The forum is littered with other threads describing this problem. I called customer service ov...

Anonymous by Not applicable
  • 468 Views
  • 4 replies
  • 0 kudos

esim

i want to convert my sim to an esim

benji598 by Level 1: Joiner
  • 394 Views
  • 3 replies
  • 0 kudos

4g not working

Hi my 4g says it’s on but it’s still not working. I have tried resetting my netowrk settings and still not working

Tracey14 by Level 1: Joiner
  • 353 Views
  • 4 replies
  • 0 kudos

5G SA on Esim

Is 5G Standalone available to esim customers? I have read you need an R15 SIM with no mention of Esim compatibility. My phone Fold6 is 5G SA ready.

Paul820 by Level 3: Thinker
  • 1207 Views
  • 4 replies
  • 0 kudos

Wrong Address

Hello,Im trying to start a new contact with O2 however they have an incorrect address for my property. I went to the store and they said they would amend it but it has been two weeks and it still has not been fixed. The Royal Mail database has my act...

Kam1234 by Level 1: Joiner
  • 331 Views
  • 3 replies
  • 0 kudos

Transferring contracts

Hi all , so when I was on holidays in July my phone was stolen. I had only just got this phone on contract October past and it’s not due to be paid off until October next year. My phone bill is £53 a month and I’ve had to use an old phone and go pay ...

Teaghan05 by Level 1: Joiner
  • 229 Views
  • 1 replies
  • 0 kudos

Missing account

Hello there I need help

JN02 by Level 1: Joiner
  • 228 Views
  • 1 replies
  • 0 kudos