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E Sim only contract

I commenced a E Sim only contract with O2 yesterday however i cant seem to make any calls or receive text messages, When I log onto MyO2 it sends a text message for information clarification however I'm not able to receive the text message and the on...

ST1968 by • Level 1: Joiner
  • 819 Views
  • 3 replies
  • 0 kudos

No service

I have no signal at all

12131 by • Level 1: Joiner
  • 674 Views
  • 3 replies
  • 0 kudos

Resolved! eSIM not provisioned

Hi O2Change phone plans earlier today. Using the same eSIM as before.Is it normal to lose service and wait a few hours, or has something gone wrong? My O2 > Install SIM shows the number is active.

Mujja by • Level 1: Joiner
  • 2154 Views
  • 2 replies
  • 0 kudos

Resolved! iPhone 16 - Number unavailable for iMessage and FaceTime

Hi, I've been with O2 for over 20 years now and recently upgraded from an iPhone 13 to an iPhone 16. I also switched my tariff at the same time as I wasn't using anywhere near my data allowance. I noticed that my iMessage wasn't sending via my number...

Goz2K by • Level 2: Apprentice
  • 3462 Views
  • 5 replies
  • 0 kudos

Resolved! Sim card for electric gates

We have a sim card to operate our electric gates and need to top it up. How do I do this?

RooRoo by • Level 1: Joiner
  • 958 Views
  • 1 replies
  • 0 kudos

No caller ID on incoming calls ESIM

Since I have had my new phone all my incoming calls are showing as no caller id or unknown number even though I still have all my contact, I have tried to redownload the eSIM myself and in the store but the problem remains the same. Please help has b...

Nanab3ma by • Level 1: Joiner
  • 1799 Views
  • 4 replies
  • 0 kudos

SIM card puzzle - please help

So I have this problem I can't work out. I have been using my O2 SIM card in my Samsung Galaxy A51 phone for about 3 years without any issues at all. I am mostly at home but do go out every now and then. Then a few months ago, I wouldn't be able to m...

Patrizio by • Level 1: Joiner
  • 2176 Views
  • 9 replies
  • 0 kudos

Roaming not working

Hi, I'm in Finland and roaming is not working. Any suggestions how to get it to work?

LDoll by • Level 1: Joiner
  • 1552 Views
  • 1 replies
  • 0 kudos

call barring on iphone setting/code? (network or sim error)

can anyone be able to help with this plz when trying to call from abroad to home it comes with call barring on but when i search for it on iphone there isnt a setting for it on settings, when i used the *33*then 0000 to see the settings it comes up w...

Jing by • Level 1: Joiner
  • 2673 Views
  • 15 replies
  • 0 kudos
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